IT Infrastructure

• 10 years’ experience in IT Infrastructure (must-have)
• 5+ years of experience in workstation build and automation (must-have)
• Experience with Microsoft Azure Cloud, preferably with Azure Cloud Architect-level exposure (must-have)
• Self-motivated and eager to learn in the IT profession
• Strong problem-solving and analytical thinking skills
• Strong sense of accountability and ownership of the supported environment
• Adaptable and flexible with evolving technologies and best practices
• Team player who can work effectively with people within and outside the IT department
• Customer service oriented
• Excellent verbal and written communication skills; fluent English-speaking is mandatory
• Ability to analyze and synthesize situations and understand business constraints

Technical Environment / Must-Haves:

• Operating Systems & Platforms
• Windows Server 2016/2019/2022
• Active Directory, DNS, DHCP, Group Policy
• VMware vSphere/ESXi
• Microsoft Hyper-V
• Patching and firmware upgrades
• Cloud Platforms
• Microsoft Azure – IaaS, PaaS, Azure AD, Azure Backup
• Azure Cloud Architecture / Azure architecture experience – preferred/high priority
• AWS – exposure to EC2, S3, IAM
• GCP – optional
• Hybrid cloud connectivity and monitoring
• Backup & Recovery Tools
• Veeam Backup & Replication
• Commvault or Veritas NetBackup, as applicable
• Backup scheduling, retention policies, and restore testing
• Storage Systems
• SAN/NAS solutions – NetApp, Dell EMC, HPE
• Storage protocols – iSCSI, NFS, SMB
• Basic performance tuning and capacity monitoring
• Monitoring & Management
• SolarWinds, SCOM, Nagios, or equivalent
• ITSM tools – ServiceNow, BMC Remedy
• Patch management and system health reporting
• Security & Compliance
• Antivirus and endpoint protection tools
• Vulnerability scanning – Qualys, Tenable
• Basic exposure to SIEM tools – e.g., Splunk, Sentinel
• Scripting & Automation
• PowerShell – basic to intermediate
• Exposure to automation tools such as Ansible and Terraform is a plus