IT Infrastructure Engineer

IT Infrastructure Engineer

APAC Region — Malaysia, Singapore, or Philippines

NV5 Geospatial · Mid-Level · Full-Time

Job Summary:

The IT Infrastructure Engineer is primarily responsible for maintaining and supporting a complex multi-site heterogeneous IT environment across NV5 Geospatial's APAC operations. The engineer will conduct system analysis and development in collaboration with the broader IT operational staff to keep systems current with changing technologies. This mid-level role requires strong knowledge of Windows server administration and a solid understanding of enterprise-class network, virtualisation, storage, and identity infrastructure.

Working as an infrastructure generalist, the successful candidate will install, configure, and support Windows servers; manage Active Directory and core network services; deploy and maintain virtual machines; contribute to automation and scripting initiatives; and help ensure secure, reliable infrastructure services for teams across Malaysia, Singapore, the Philippines, and connected global sites.

Work Environment / Location:

• Based in the APAC region — candidate may be located in Malaysia, Singapore, or the Philippines
• Supports a multi-site, multi-country infrastructure environment in collaboration with global IT teams
• Hybrid or office-based arrangement depending on local site and business needs
• Less than 10% travel (occasional regional or international travel may be required)

About NV5:

NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.

At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment. We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as a leader in our industry and expand our individual and collective potential.

Responsibilities:

• Install, configure, optimise, and maintain Windows servers (physical and virtual) across multi-site environments.
• Install, configure, optimise, and maintain enterprise-class network and storage infrastructure.
• Deploy, configure, and manage virtual machines in a mixed hypervisor environment.
• Provide technical support and expertise for servers that may be physical, virtual, or remote.
• Configure and administer Active Directory, including users, security groups, organisational units, and group policies.
• Manage and troubleshoot core services and protocols including DNS, DHCP, FTP, SFTP, HTTP/HTTPS, SSL, and IIS web sites.
• Configure and maintain System Center Operations Manager (SCOM) monitors and alerts.
• Maintain Windows Server operational lifecycle using System Center Configuration Manager (SCCM) or equivalent endpoint/server management tools.
• Plan, implement, and troubleshoot system security policy, including host and client communications through firewalls, file permissions, and user rights.
• Support enterprise-class network systems (e.g., Cisco, Meraki, FortiGate, or similar) for day-to-day operations, routing, VLANs, and firewall rule sets.
• Research, evaluate, install, configure, and troubleshoot hardware, peripherals, and related equipment.
• Contribute to automation and scripting for systems support, integration, and monitoring (PowerShell, Python, or bash).
• Create and maintain documentation of systems processes, procedures, and configurations.
• Participate in incident response and project work; prioritise and multitask effectively in a multi-site environment.
• Work with internal customers and team members to ensure configurations follow corporate security policies and control standards.
• Identify opportunities for infrastructure and process improvements; assist with proof-of-concept and production implementations under guidance from senior engineers.
• Support design, tuning, security, and operational needs for web-based and software-based applications as required.
• All other reasonable duties as assigned.

Requirements:

• Bachelor's degree (or AAS/equivalent diploma) in Computer Science, Information Technology, or a related discipline, plus 3–5 years of related work experience as a systems or infrastructure engineer in an enterprise-class Windows environment; equivalent combination of education and experience will be considered.
• Hands-on experience with Windows Server 2012 through current releases in production environments.
• Solid working knowledge of Active Directory, including users, security groups, OUs, sites, group policies and inheritance, FSMO roles, and DNS integration.
• Practical experience with enterprise-class networking sufficient to implement firewall rule sets, manage and troubleshoot routing configurations, VLANs, and typical network operational tasks (TCP/IP, Layer 2 & 3).
• Working understanding of enterprise-class storage systems and architectures for daily operations, troubleshooting, and basic performance tuning.
• Experience with standard services and protocols such as DNS, DHCP, HTTP, HTTPS, SMTP, NTP, and SFTP.
• Ability to methodically troubleshoot services and protocols using event logs, application logs, and packet-analysis tools (e.g., Wireshark).
• Knowledge of scripting and automation using PowerShell, Python, and/or bash.
• Understanding of hypervisor technologies (e.g., Hyper-V, VMware, or similar).
• Experience supporting multi-site or multi-location infrastructure environments.
• Self-motivated; able to work productively either independently or as part of a distributed team.
• Ability and motivation to learn new technologies quickly with appropriate guidance.
• Effective written and verbal communication skills and the ability to interact professionally with a diverse group of colleagues and stakeholders across the APAC region and globally.

Preferred Qualifications:

• Understanding of tiered network infrastructure and Layer 2 troubleshooting as it relates to system and application incidents.
• Microsoft certifications (e.g., MCSA, MCSE, or modern Microsoft role-based certifications); virtualisation certifications (e.g., VCP) a plus.
• Experience with SAN/NAS technologies.
• Familiarity with enterprise network platforms (Cisco, Meraki, FortiGate, or similar).
• Cloud integration experience (AWS and/or Microsoft Azure).
• Familiarity with ITIL or IT Service Management concepts and practices.
• Experience with GIS software or supporting geospatial technology environments.
• Exposure to Infrastructure as Code or configuration-management practices.
• Prior experience working in a multi-country APAC IT environment.

Benefits:

NV5 offers a competitive compensation and benefits package. Benefits may include medical and dental coverage, life insurance, paid time off, retirement savings options, and professional development and advancement opportunities. Specific benefits vary by country of employment (Malaysia, Singapore, or the Philippines) in accordance with local regulations and company policy.

Additional Information:

Employment is contingent upon successful completion of a background check and, where applicable, drug screening in accordance with local law.

Equal Employment Opportunity:

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: Php22,707.01 - Php81,988.58 per month

Work Location: In person