IT Infrastructure Engineer

Singapore (Singapore)

IT Infrastructure Engineer

Role Overview

We are seeking an experienced IT Infrastructure Engineer to support and manage enterprise infrastructure operations in a mission-critical environment. The ideal candidate will have strong hands-on experience across virtualisation, operating systems, storage, backup, networking, and related infrastructure platforms. This role also requires experience working with vendor-supported operating models, managing external support teams, and contributing to technical troubleshooting, governance, and project delivery.

Key Responsibilities

• Support and maintain production and mission-critical infrastructure environments.
• Perform technical troubleshooting, issue deep dives, and resolution of complex incidents.
• Manage infrastructure operations across virtualisation, operating systems, storage, backup, networking, and related platforms.
• Work with vendor-supported operating models and coordinate with external support teams.
• Support technical governance, security governance, change review, and service request approval processes.
• Assist in technical project delivery, including coordination, issue/risk tracking, dependency management, and stakeholder follow-up.
• Collaborate with both technical and non-technical stakeholders to ensure smooth operations and service continuity.
• Support infrastructure reliability, availability, and operational excellence.

Requirements

• At least 5 years of experience in infrastructure or platform operations.
• Experience supporting production or mission-critical environments.
• Strong technical understanding of infrastructure operations across:
  • Virtualisation
  • Operating systems
  • Storage
  • Backup
  • Networking
  • Related platforms
• Experience working with vendor-supported operating models and managing external support teams.
• Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents.
• Experience supporting technical governance, security governance, change review, or service request approval processes is preferred.
• Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and stakeholder follow-up.
• At least 2 years of experience in government or public sector settings.
• Good to have data centre operations experience.
• Strong communication and coordination skills with both technical and non-technical stakeholders.

Technical Requirements

• Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix.
• Experience with Red Hat Linux and/or Windows Server environments.
• Familiarity with enterprise storage, backup, HA, and DR solutions.
• Strong understanding of monitoring, observability, logging, and alerting practices.
• Solid understanding of networking fundamentals such as:
  • TCP/IP
  • DNS
  • Routing
  • Firewalls
  • Load balancing
  • Segmentation
• Familiarity with hybrid infrastructure environments, including AWS or Azure.

Desired Technical Skills

• Experience with automation tools such as Ansible, Puppet, Chef, or Terraform.
• Familiarity with scripting languages such as Python, PowerShell, or Bash.
• Familiarity with containerisation and orchestration platforms such as Docker or Kubernetes.
• Experience with Infrastructure as Code (IaC) for automated provisioning and configuration.

Qualifications

• Degree in Computer Science, Engineering, Information Technology, or a related field.

Desired Certifications

• VMware Certified Professional (VCP)
• Microsoft Certified: Windows Server
• Red Hat Certified Engineer (RHCE)
• ITIL v4 Foundation
• AWS or Azure Associate-level cloud certifications, or equivalent

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