IT Infrastructure Engineer

Job Responsibilities

• Assemble, install, and test server equipment to ensure proper system functionality and performance.
• Install server racks and cabling for servers, storage, and network equipment.
• Maintain servers, storage, and network devices, including routine inspections, troubleshooting, and repairs.
• Diagnose hardware failures and replace components as required.
• Update BIOS, BMC, and firmware according to technical requirements and maintenance procedures.
• Support on-site installation, maintenance, and repair activities at customer locations.
• Create and maintain maintenance records, service reports, and failure analysis reports.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Electrical Engineering, Computer Engineering, or related fields.
• Knowledge of servers, storage, network hardware, rack installation, cabling, or data center operations is preferred.
• Experience in server, storage, or network equipment installation and maintenance, or hardware troubleshooting is preferred.
• Experience with BIOS, BMC, firmware updates, hardware diagnostics, or component replacement is an advantage.
• Good command of English; Chinese language skills are a plus.
• Good troubleshooting, hardware diagnostic, and problem-solving skills.
• Ability to follow technical procedures and maintain service records.
• Strong sense of responsibility, service-minded attitude, and attention to detail.
• Good communication and coordination skills for working with customers and internal teams.