IT Infrastructure Engineer

YMCA Chiltern Group is offering an exciting opportunity for an experienced IT Infrastructure Engineer to join our small IT team, supporting approximately 700 staff across more than 80 locations.

Although YMCA Chiltern Group receives some support from a managed service provider (MSP), most of our IT provision is managed in-house. As such, you will be responsible for configuring, supporting and managing our infrastructure and associated applications, helping to improve efficiency across the charity. As a rapidly growing organisation, we have ambitious plans to harmonise IT delivery through single-vendor solutions. This new role will be central to achieving that vision.

What you’ll need:

Please apply if you have excellent working knowledge of PowerShell scripting, Azure, Entra, Exchange, security-group creation and configuration, Intune, SD-WAN, SASE, and firewall configuration using Meraki or Cisco products. You will also act as an escalation point for queries from our service desk and second-line engineers, providing additional support to users in other departments when required. If you have the skills to help us achieve our goals, we would love to hear from you.

Please complete the supporting statement, explaining how your skills meet the requirements in the job description. This will help us shortlist candidates more effectively so please do not submit just a CV listing technologies.

This is a hybrid role that offers the opportunity to work from home. However, regular weekly attendance will be required at our offices in Hatfield and Watford, along with travel to other locations across Hertfordshire, Buckinghamshire, Bedfordshire and Oxfordshire. This role requires you to hold a driving licence and have access to a car for work purposes.

Important information:

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.

By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of children’s and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire, Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.