IT Infrastructure Engineer

Position: IT Infrastructure Engineer

Salary: £40,000 – £45,000 per annum DOE

Hours: 40 /week 08:30-17:30 MON-FRI

Location: Richmond Portsmouth, PO6 1RU + occasional support across the Group

*** UK Driving Licence is essential for this role ***

Richmond Motor Group are a highly successful, family run multi-franchise group of dealerships. Since our inception in 1995 we have won many industry awards and accolades, including several from the manufacturers that we are partnered with.

We're looking for an experienced IT Infrastructure Engineer to help maintain, secure and improve the technology that supports our dealerships across the Group. Working closely with our Group IT Manager, you'll take ownership of infrastructure, resolve complex technical issues and help deliver projects as our business continues to grow.

This is a great opportunity for an experienced IT professional who enjoys hands-on technical work, solving problems and improving systems, with a mix of day-to-day support and longer-term projects.

As our IT Infrastructure Engineer, you'll be:

• Maintaining and improving our networks, including firewalls, switches, wireless networks and connections between sites.
• Providing technical guidance and support to our 1st/2nd Line Support Engineer, helping them develop their skills.
• Providing 2nd and 3rd line technical support across hardware, software, networks and infrastructure.
• Helping deliver infrastructure upgrades, improve network security and integrate new dealership locations.
• Managing system updates, endpoint security and vulnerability fixes to help protect our systems and data.
• Maintaining technical documentation and supporting data protection, compliance and information requests.
• Managing Microsoft 365 services, including Entra ID, Intune, Exchange Online and SharePoint.
• Monitoring system performance and investigating issues before they affect the wider business.
• Supporting email security, business applications, backups and disaster recovery processes.
• Supporting Windows computers, iPads and other devices used across the Group.

Ideally, you are:

• Experienced in IT infrastructure, systems administration or 2nd/3rd line support, with at least three years' relevant experience.
• Confident with Microsoft 365 administration, particularly Entra ID, Intune, Exchange Online, SharePoint and Windows Defender.
• Knowledgeable about networking, including TCP/IP, DNS, DHCP, VLANs, routing, switching and VPNs.
• Experienced in managing and troubleshooting firewalls, switches and wireless networks. Knowledge of Ubiquiti, OPNsense or DrayTek would be beneficial.
• Familiar with cyber security, system patching and endpoint protection.
• A confident problem-solver who can manage competing priorities and take ownership of technical issues.
• Able to explain technical information clearly to colleagues without a technical background.
• Organised, approachable and comfortable working independently as part of a small IT team.
• Interested in improving systems and contributing to infrastructure projects.
• In possession of a full UK driving licence and happy to travel between Group locations when required.
• Experience with Barracuda email security, network monitoring, backup and disaster recovery tools, dealership systems or mentoring junior colleagues would also be beneficial.

Some of our excellent benefits include:

• 30 Days Holiday (including bank holidays) that raises with length of service.
• Private online GP service for employees and their family members.
• Excellent training and career progression opportunities.
• Friends and Family Car Repairs, Servicing, and MOT’s.
• Annual Christmas Party & Awards Evening.
• Preferential Car-Purchasing Schemes.
• Internal Monthly Prize Competitions.
• High Street Discounts with Perkbox.
• Recognition and Reward Program.
• Employee Assistance Program.
• Workplace Pension Scheme.
• Employee Referral Bonus.
• Wellness Program.

So what are you waiting for!? Apply to become our new IT Infrastructure Engineer today!

Pay: £40,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Canteen
• Company events
• Company pension
• Free fitness classes
• Health & wellbeing programme
• Referral programme

Work Location: In person