IT Infrastructure Management

We are looking for a passionate individual, having a computer science/IT UG/PG background with 10+ years of experience and expertise in monitoring, maintenance, upgrading, installation, configuring networks, servers, hardware, software, security protocols, threats, access control, debugging, documenting, backing up, archiving, data retrieval, recovery, IT support, and IT administration

The candidate should also have experience in client communication for IT infrastructure project management

qualificationBachelors or Masters degree in Computer Science, Information Technology, or a related field

MCSE, CCNA, or similar certifications desirable

Project Management certifications are an added advantage

": [ "Monitor, maintain, and configure IT networks, servers, hardware, and software

Install and upgrade networks, hardware, and software components

Administer Windows Server 2008, 2012, 2016, and 2019, including Active Directory, patch management, and user management

Implement and troubleshoot L2 protocols (VLAN, IGMP, ARP, 802

1x, QoS, DHCP, PPPoE, IPv6)

Configure and manage DNS, DHCP, load balancers, and SMTP email servers

Administer SQL Server databases, including installation, maintenance, backup, recovery, and performance monitoring

Ensure compliance with ITIL processes such as incident, problem, configuration, and change management

Manage disaster recovery (DR) servers and ensure synchronization with primary locations

Analyze, solve, and correct issues in real-time and provide long-term solutions

Coordinate with internal and external teams to resolve operational issues and ensure smooth workflows

Troubleshoot and resolve issues related to Office 365, Active Directory, Windows OS, and email

Maintain security, authentication, and access management for IT assets

Support release deployments, perform scheduled maintenance, and document changes

Provide hands-on support for storage management applications and database tuning

Train and guide team members on best practices and new technologies

" ], "requirements": [ "10+ years of experience in IT infrastructure management, with expertise in networks, servers, databases, and project management

Experience in client communication and handling projects for top-tier IT companies

Proficiency in L2 protocols, SQL Server, Windows/Linux servers, DNS, DHCP, and security protocols

Certifications like MCSE, CCNA, PMP, or PRINCE2 are highly desirable

Strong understanding of ITIL processes and incident/problem management

Ability to work in rotational shifts and handle on-call schedules

Strong troubleshooting, communication, and multitasking skills

" ], "posted_onPosted 549 days ago

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