IT Infrastructure Manager

• Lead and manage the company’s overall IT infrastructure, covering servers, virtualization, storage, network, backup, security, data center, and cloud environments.
• Manage and maintain VMware infrastructure, including VMware vSphere, ESXi, vCenter, HA, DRS, vMotion, virtual machines, and datastore environments.
• Ensure infrastructure availability, reliability, performance, security, and capacity are maintained in line with business requirements and agreed SLAs.
• Establish and enforce infrastructure standards, policies, procedures, architecture, and operational best practices.
• Lead infrastructure planning, implementation, upgrades, migration, optimization, and technology lifecycle management.
• Oversee Windows and Linux server environments, including Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
• Manage enterprise storage, backup, replication, and recovery solutions, including SAN/NAS and Veeam Backup & Replication or equivalent technologies.
• Oversee network infrastructure, including LAN/WAN, switches, routers, VLANs, VPNs, firewalls, internet connectivity, and network security.
• Establish and maintain Disaster Recovery (DR) and Business Continuity readiness, including RTO/RPO targets and periodic recovery testing.
• Ensure infrastructure security through patch management, system hardening, access control, vulnerability remediation, and security compliance.
• Lead infrastructure monitoring, incident management, problem management, root cause analysis, and corrective/preventive actions for critical incidents.
• Manage infrastructure vendors, service providers, licensing, support contracts, procurement, budgeting, and technology evaluations.
• Maintain proper infrastructure documentation, asset inventory, network diagrams, SOPs, configuration standards, and change management controls.
• Lead, develop, and manage the IT Infrastructure team, including resource planning, performance management, coaching, technical direction, and escalation management.
• Work closely with IT Security, Applications, Development, Database, Service Desk, and business stakeholders to align infrastructure strategy with organizational objectives.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Minimum 7–10 years of IT Infrastructure experience, including at least 3 years in a managerial or leadership role.
• Strong managerial and technical background in enterprise infrastructure, data center operations, virtualization, networking, storage, backup, and disaster recovery.
• Strong experience with VMware vSphere, ESXi, vCenter, HA, DRS, and vMotion in enterprise environments.
• Solid knowledge of Windows Server, Linux, Active Directory, DNS, DHCP, Group Policy, SAN/NAS, and enterprise backup solutions.
• Strong understanding of enterprise networking, including TCP/IP, routing, switching, VLAN, VPN, firewall, LAN/WAN, and network security.
• Experience with Veeam Backup & Replication or equivalent enterprise backup and disaster recovery platforms.
• Good understanding of infrastructure security, vulnerability management, patch management, system hardening, and IT governance.
• Experience with Microsoft Azure, AWS, or hybrid cloud environments is an advantage.
• Strong experience in infrastructure capacity planning, budgeting, vendor management, contract management, and technology lifecycle planning.
• Proven ability to lead technical teams, manage critical incidents, drive infrastructure projects, and communicate effectively with management and business stakeholders.
• Relevant certifications such as VMware VCP, CCNA/CCNP, Microsoft Azure, Fortinet, Veeam, or ITIL are preferred.