IT Infrastructure - Manager - Powai

Key Responsibilities:

• Network and Firewall Management:

a. Design, implement, and maintain the organization's network infrastructure, ensuring high performance, reliability, and security.

b. Configure and manage network devices, switches, routers, and firewalls to maintain a secure and efficient network environment.

c. Monitor network traffic and proactively address potential vulnerabilities and issues.

• Cloud Data Centre Administration:

a. Oversee the management and administration of the organization's cloud-based data centre infrastructure.

b. Implement robust security measures and data backup strategies within the cloud environment.

• Server Administration:

a. Manage and maintain both physical and virtual servers, ensuring their optimal performance and availability.

b. Conduct regular server maintenance, updates, and patch management to prevent system vulnerabilities and ensure smooth operations.

• Information Security Tools:

a. Implement and manage Information Security tools, such as MDM, DLP, SSO, ZTNA, SIEM to enforce security policies and safeguard sensitive data.

b. Utilize technology available in the market to enhance network security and protect against unauthorized access and data breaches.

c. Manage and configure the Email Gateway to prevent email-based threats and ensure a secure email communication environment.

d. Investigate and respond to security incidents, ensuring a proactive approach to threat detection.

• ITIL Practices:

a. Apply ITIL best practices to streamline IT service management processes and ensure effective incident, problem, and change management.

b. Implement ITIL-based service improvement initiatives to enhance IT service delivery and customer satisfaction.

• Windows and Linux Troubleshooting:

a. Possess advanced troubleshooting skills for both Windows and Linux operating systems.

b. Diagnose and resolve complex issues related to OS performance, applications, and system stability.