IT Infrastructure Operations Intern

About Our Group We are a global IT Infrastructure Operations team providing round-the-clock support for IT computing resources worldwide.

About The Role - You Will

• Develop agentic AI solutions to automate IT Infrastructure Operations, improve efficiency, and reduce manual effort.
• Support IT Infrastructure Operations administration.
• Manage daily operations and administration for RHEL and other Linux distributions, VMware, and Windows across the global IT infrastructure, including VMware optimization and resource monitoring.
• Support global Linux and Windows server deployments.
• Implement and maintain security controls to protect infrastructure integrity.
• Develop and monitor policies, procedures, and standards for the global server environment.
• Perform global server operating system patching using tools such as ManageEngine and Katello.
• Document completed tasks in accordance with established standards.
• Apply sound judgment when selecting methods and techniques to resolve issues, working independently on routine tasks with general guidance for new assignments.

About You

• A degree in Computer Science, Information Technology, or Computer Engineering
• Strong systems administration and troubleshooting skills
• Knowledge of RHEL, VMware, and Windows administration
• Knowledge of RHEL, open-source tools and services, clustering, and automation scripting
• Experience supporting global infrastructure across ESXi hosts and bare-metal servers A proactive, forward-thinking mindset with creative problem-solving skills
• A collaborative team player who can work effectively with virtual, global, cross-functional teams
• Strong written and verbal communication skills in English
• Self-motivated and capable of working independently with minimal supervision
• Solid understanding of networking, storage, and hardware architectures
• Flexibility to work varying hours based on business needs

Your Experience Includes

• Strong Linux administration skills, preferably with Oracle Linux, CentOS, or RHEL
• Systems administration experience, particularly in Linux environments
• Strong knowledge and hands-on experience in Linux, Windows, and VMware administration
• Strong written and verbal communication skills
• Experience with operating system patching, server deployment, and remote console management
• Knowledge of RHEL, open-source tools and services, clustering, and automation scripting
• Experience with IT service management tools such as Freshservice, ServiceNow, or Remedy

Location: Our Penang office is located at Suntech@Cybercity, with convenient access to two bus stops and public transportation. Employees can enjoy an on-site gym, table tennis, badminton, and a café serving breakfast, lunch, and coffee. A public food court across the street also offers a wide variety of dining options.

Location : Penang Malaysia Suntech

Travel : None