IT Infrastructure Ops Lead

About the Role

Our client is a well-established technology company operating mission-critical SaaS platforms across global, multi-region production environments. As the

Infrastructure Operations Lead

, you will serve as the senior technical authority accountable for all infrastructure operations across international markets, owning the operating model, governance, reliability outcomes, and capability development end-to-end. This is a high-impact leadership role that combines strategic direction with hands-on technical engagement — ideal for a seasoned infrastructure leader who thrives in complex, cross-functional environments and wants to shape infrastructure capability at scale.

Key Responsibilities

Own the end-to-end Infrastructure Operations

capability, including service boundaries, operating standards, governance frameworks, and the multi-year infrastructure roadmap across internal, regional, and partner teams

Define and govern infrastructure architecture, deployment patterns, lifecycle roadmaps, and modernisation priorities across virtualised, cloud, and customer-hosted environments — ensuring platforms remain secure, resilient, and operationally sustainable

Lead

major infrastructure incidents

and cross-domain diagnostics; drive root-cause analysis and systemic remediation through to sustained closure

Identify material infrastructure risks proactively and provide structured recommendations, evidence-based options, and accountable ownership plans to technical and management stakeholders

Establish engineering standards, configuration baselines, change controls, and operational validation requirements; drive

infrastructure-as-code

, version-controlled configuration, and progressively automated operational patterns

Build organisational infrastructure capability through coaching, technical reviews, reusable standards, and knowledge transfer — converting person-dependent practices into sustainable, team-owned capability

Represent infrastructure operations in architecture, security, risk, and delivery forums, influencing Product Engineering, Cyber Security, Project Delivery, regional operations, and vendors through technical credibility

Drive standardisation and technical-debt reduction while balancing reliability, regional constraints, scalability, and cost across cloud, compute, networking, and shared infrastructure services

Requirements

10+ years

of experience in production infrastructure engineering, platform engineering, or infrastructure operations, with demonstrated ownership of business-critical environments

Proven track record leading an infrastructure domain or technical capability across complex, multi-region or global environments, including defining operating models, governance frameworks, and lifecycle roadmaps

Strong practical experience with

public cloud infrastructure

(Azure, AWS, or GCP) and virtualised environments, alongside solid foundations in operating systems, networking, resilience, security controls, and lifecycle management

Hands-on experience with automation tooling such as scripting languages,

infrastructure-as-code

(e.g. Terraform, Ansible), or configuration-management frameworks

(experience with PowerShell, Python, Bash, or Git-based workflows is a bonus)

Demonstrated ability to assess infrastructure architecture for deployment supportability, operational risk, and production readiness, and to influence cross-functional stakeholders and vendors without direct line authority

Experience with enterprise-grade capabilities such as PKI, certificate management, DNS, firewall, WAF, observability platforms, or cloud image management

(is a bonus)

If you are passionate about technology and meet the above requirements, please don't hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

Dada Consultants Pte Ltd

Website: www.dadaconsultants.com

EA License No.: 18S9037

Business Registration Number: 201735941W

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