IT Intern

We are seeking a motivated and detail-oriented IT Intern to join our Information Technology team. This internship provides an excellent opportunity to gain hands-on experience in IT operations, troubleshooting, and support within a professional environment. The ideal candidate will assist the IT department with day-to-day operations, technical support, system maintenance, and special projects.

Key Responsibilities:

• Provide technical support to staff regarding hardware, software, and network-related issues
• Install, configure, and update hardware and software systems
• Assist with monitoring and maintaining computer systems and networks
• Help with troubleshooting issues and outages
• Support IT team in documenting processes and maintaining IT documentation
• Assist in setting up new user accounts, workstations, and peripheral devices
• Maintain inventory of IT assets and ensure accurate records
• Participate in IT-related projects and initiatives

Qualifications:

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Ability to handle confidential information with professionalism
• Must be able to provide MOA.
• Can start on September or as soon as possible
• Willing to work onsite at Greenfield District, Mandaluyong City.

Skills and Abilities:

• Basic understanding of computer systems, mobile devices, and other tech products
• Familiarity with Windows operating systems
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies and take on challenges
• Detail-oriented with good organizational skills

Preferred (but not required):

• Experience with Microsoft Office 365, Active Directory, or basic networking concepts
• Knowledge of IT ticketing systems
• Previous internship or technical support experience