IT Intern - Onsite

Description Summary: We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This internship offers hands-on experience in a professional environment and the opportunity to work on a variety of technology projects. You will gain real-world exposure to troubleshooting, systems administration, and technical support, while assisting with the day-to-day IT operations such as help-desk ticket items.

Key Responsibilities

• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment
• Support user account management tasks including password resets and access permissions
• Help monitor and maintain IT systems, including backups, updates, and security protocols
• Document IT procedures, FAQs, and troubleshooting steps
• Participate in IT projects, such as system upgrades, software deployments, or network enhancements
• Stay up to date with IT best practices and emerging technologies
• Provide support to ticket resolution, including hardware, software, and network troubleshooting
• Other tasks as assigned.

Supervisory Responsibilities None

Requirements Qualifications:

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Basic understanding of computer hardware, operating systems, and networking concepts
• Familiarity with Windows and/or MacOS environments
• Strong problem-solving and analytical skills
• Excellent communication and people skills
• Ability to work independently and as part of a team
• Eagerness to learn and take on new challenges

Education And/or Experience Preferred experience with Microsoft Office 365, Active Directory, or basic scripting and knowledge of cybersecurity principles.

Certificates, Licenses, Registrations Not applicable

Work Environment Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting moderately heavy objects, such as computers and peripherals.