IT Interns

We are seeking motivated and detail-oriented IT interns to join our team in Makati. This internship will provide hands-on experience in various IT Support functions, allowing you to contribute to our IT operations and gain valuable skills.

Core Responsibilities

• Help Desk & Troubleshooting: Assist with first-level support for laptops, desktops, printers, peripherals, and business applications.

• Equipment Provisioning: Configure, install, and deploy workstations, operating systems, and software for employees.

• Onboarding & Offboarding: Help set up accounts and collect or re-image hardware when team members join or leave.

• IT Asset Management: Maintain inventory logs, track hardware assignments, and update device status records.

• System Maintenance & Backups: Assist with routine system checks, security updates, patches, and data backup monitoring.

• Documentation: Create and update FAQs, user guides, troubleshooting steps, and knowledge base articles.

• Administrative Support: Log, organize, and follow up on help desk tickets using internal service management tools.

Desirable skills and qualifications: Your key to succeed in the role

• Currently enrolled in a degree program for Information Technology, Computer Science, Computer Engineering, or a related field.
• Basic familiarity with Windows or macOS environments, hardware assembly, software installation, and network/Wi-Fi troubleshooting.
• Good communication, patience, problem-solving abilities, and a willingness to learn under supervision
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Basic understanding of IT Support principles and practices.