Willware Technologies
IT IS_CNS_Voice Network_Cisco Professional
Skills
14 days ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
- Experience: 6+ Years
**Company: WillWare Technologies
Role: IT IS_CNS_Voice Network_Cisco (Cisco Voice & Video / Collaboration Engineer)
Experience: 6+ Years
Location: Bangalore
Work Mode: Onsite
Role Descriptions:**
- Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.
- Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians| engineers| and vendors.
- Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)
- Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro| Codec pro| Room bar| Room bar pro + etc )| Infrastructure including Cisco Call Manager| Webex Control Hub| Cisco Meeting Server.
- Responsible for providing L2 and L3+ level technical support for enterprise Cisco video/Collaboration infrastructure.
- Able to Provide Tier 2/3 support for day-to-day operational incidents of clients.
- Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.
- Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM | CUC| Expressways| Voice Gateways.
- Must have good Knowledge in voice/Video control protocols like SIP| H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.
- Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk | wireshark|Hepic| Solar wind etc
Essential Skills:
- Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.
- Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians| engineers| and vendors.
- Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro| Codec pro| Room bar| Room bar pro + etc )| Infrastructure including Cisco Call Manager| Webex Control Hub| Cisco Meeting Server.
- Responsible for providing L2 and L3+ level technical support for enterprise Cisco video/Collaboration infrastructure.
- Able to Provide Tier 2/3 support for day-to-day operational incidents of clients.
- Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.
- Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM | CUC| Expressways| Voice Gateways.
- Must have good Knowledge in voice/Video control protocols like SIP| H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.
- Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk | wireshark|Hepic| Solar wind etc
Desirable Skills:
Keyword:
Skills: IT IS_CNS_Voice Network_Cisco
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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