IT LAB SUPPORT

Job Title: Lab Support IT administrator

Location: Wilmington, OH 45177 – Onsite

Experience: 5+ Years in IT Infrastructure | 3+ Years in GxP-Regulated Environments

Job Responsibilities:

• Administer and troubleshoot Windows-based laboratory workstations, instrument software, and supporting infrastructure.
• Manage system installation, patching, upgrades, migrations, backups, and disaster recovery.
• Support GxP compliance, Computerized System Validation (CSV), and data integrity requirements.
• Prepare and maintain validation documentation, including URS, IQ/OQ/PQ, risk assessments, and traceability matrices.
• Conduct periodic system reviews, audit trail reviews, access reviews, risk assessments, and root cause analysis.
• Manage Active Directory, Group Policy Objects (GPOs), privileged access, and role-based permissions.
• Implement endpoint security, vulnerability management, system hardening, and network security controls.
• Troubleshoot TCP/IP, DNS, DHCP, VLANs, routing, switching, and firewall-related issues.
• Collaborate with IT, Quality Assurance, Validation, Cybersecurity, laboratory teams, and external vendors.

Required Skills:

• Windows Administration and Advanced Active Directory/GPO Administration
• GxP, GMP/GLP, CSV, FDA 21 CFR Part 11, EU Annex 11, and GAMP 5
• Data Integrity (ALCOA+), Risk Assessment, RCA, and CAPA
• Endpoint Security, Vulnerability Management, and Network Security
• PowerShell Scripting and Automation
• Backup, Disaster Recovery, and Business Continuity

Preferred: VMware, Waters Empower, Thermo Fisher SampleManager, or similar laboratory software platforms.

Education: Bachelor's degree in IT, Computer Science, Engineering, Biotechnology, or a related field.