I.T Maintenance Executive

Job Summary

We are seeking a skilled and service-oriented I.T Maintenance Executive to provide reliable technical support across the organization. The successful candidate will be responsible for maintaining IT infrastructure, resolving hardware and software issues, supporting users, monitoring system performance, and assisting with the implementation of new technologies and IT systems.

Key Responsibilities

• Provide technical support to staff and customers, both in person and remotely.
• Diagnose, troubleshoot, and resolve hardware, software, network, and system-related issues in a timely manner.
• Install, configure, maintain, and upgrade computers, printers, scanners, network devices, software, and other IT equipment.
• Monitor and maintain computer systems, networks, hardware, software, and system performance.
• Set up and configure user accounts, workstations, access rights, email accounts, and other IT services.
• Respond promptly to IT service requests, incidents, and logged errors.
• Repair, replace, and maintain IT equipment as required.
• Assist with the design, implementation, deployment, and maintenance of new IT systems and services.
• Test and evaluate new hardware, software, systems, and technologies before deployment.
• Document IT processes, troubleshooting procedures, and technical solutions.
• Perform routine diagnostic tests and preventive maintenance.
• Monitor hardware, software, and system performance metrics and escalate critical issues when necessary.
• Maintain databases and support data integrity, backup, access control, and system security requirements.
• Install software updates, patches, and upgrades and ensure systems remain current and secure.
• Train and guide end-users on hardware functionality, software applications, IT procedures, and security awareness.
• Provide guidance and technical support to junior IT staff where required.
• Collaborate with IT managers, vendors, and other departments to identify and address technology needs.
• Stay informed about emerging technologies, IT support practices, cybersecurity developments, and industry trends.
• Perform other IT-related duties as assigned.

Required Qualifications & Experience

• Bachelor’s degree, HND, OND, or equivalent qualification in Information Technology, Computer Science, Computer Engineering, or a related field.
• 2–3 years of relevant experience in IT support, helpdesk, systems administration, or a similar role.
• Strong knowledge of computer hardware, software, operating systems, and networks.
• Practical experience troubleshooting hardware, software, operating systems, and network-related issues.
• Experience with IT helpdesk/service management software.
• Experience documenting IT processes and monitoring performance metrics.
• Working knowledge of database maintenance and system security.
• Experience installing, configuring, upgrading, and maintaining IT hardware and software.

Key Skills & Competencies

• Exceptional troubleshooting and problem-solving skills.
• Strong knowledge of IT hardware, software, and networking.
• Ability to determine IT needs and provide appropriate technical solutions.
• Excellent interpersonal and communication skills.
• Strong organizational and documentation skills.
• Ability to prioritize multiple requests and work under pressure.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Willingness to learn and keep up with technological innovations and trends in IT support.

How to Apply

Interested and qualified candidates should complete the online application form using the link below:

Apply Here: https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=zQUHySVw6UWpgmgOiYD6rcgIRAPgc9BMnkZTvdYs5rhUMFg3RTFDUVdZWUUyRFoxOElQMEFXRUM0Ti4u

Only applications submitted through the application form will be considered.

Pay: ₦200,000.00 - ₦250,000.00 per month

Work Location: In person