IT Manager - Central Applications

The IT Manager – Central Applications is responsible for leading the delivery, support, governance, and continuous improvement of enterprise business applications, with primary responsibility for SharePoint Online, Microsoft Power Platform, SAP SuccessFactors, and related integrations and business solutions.

Main Duties:

• Leads and develops Business Analysts and Developers while managing team priorities and performance.
• Serves as the primary IT partner for business applications, working with stakeholders, vendors, and consultants to deliver effective technology solutions.
• Oversee end-to-end project delivery, including planning, budgeting, resource management, risk mitigation, implementation, and post-go-live support.
• Ensures enterprise applications are secure, scalable, reliable, and aligned with IT architecture, governance, and compliance standards.
• Manages application support, system integrations, data migrations, change management, and operational performance.
• Drives automation, process improvements, cost optimization, and digital transformation initiatives to enhance business value and user experience.
• Supports strategic IT initiatives and organizational transformation programs.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• 5+ years of experience in enterprise applications, business systems, or IT application support, including 1+ years in a leadership or supervisory role.
• Proven experience delivering application development, implementation, enhancement, integration, and data migration projects.
• Strong knowledge of Microsoft 365, SharePoint Online, and Power Platform, including architecture, governance, security, compliance, and licensing.
• Experience with business analysis, requirements gathering, testing, change management, and project delivery methodologies.
• Ability to manage vendors, implementation partners, resources, and operational activities effectively.
• Strong stakeholder management, communication, presentation, analytical, problem-solving, and decision-making skills.

The following attributes are considered desirable, but not essential for the role:

• Experience with SAP SuccessFactors or other HR IT Systems (such as UltiPro)
• Knowledge of SAP SuccessFactors Employee Central, Time Off, Payroll, IAS/IPS, and Integration Suite.
• Knowledge of Microsoft Azure, Microsoft Entra ID, Microsoft Graph, and Microsoft 365 Administration.
• Experience with SharePoint migration projects and migration tools (such as SPMT or ShareGate).
• Microsoft Power Platform, Microsoft 365, SAP SuccessFactors, or Project Management certifications.