IT Manager

Position: IT Manager / Team Lead

Location: Ahmedabad

Experience: 5-10 Years
Job Summary

We are looking for an experienced IT Manager / Team Lead to manage and optimize cloud infrastructure, Linux servers, and VoIP systems. The candidate should have strong technical knowledge along with team handling and client coordination skills.

Key Responsibilities

• Manage Linux servers and cloud infrastructure
• Monitor system performance and ensure high uptime
• Handle firewall, VPN, and SIP security
• Lead IT team and coordinate with clients/vendors
• Ensure SLA compliance and quick issue resolution
• Maintain network documentation, SOPs, and runbooks

Required Skills

• Strong knowledge of VoIP (SIP, RTP)
• Linux Administration
• MySQL/MariaDB
• Networking (TCP/IP, NAT, QoS)
• Monitoring & logging tools
• Team handling and leadership skills
• Client communication and escalation handling
• Problem-solving and multitasking

Preferred Skills

• Experience in multi-server environments
• RHCE / CCNA certifications preferred

Key Metrics

• System uptime & performance
• Call quality & connectivity
• SLA adherence & resolution time

Required Skills

Linux Client Coordination Networking (TCP/IP, NAT, QoS) Cloud Infrastructure SLA Management MySQL/MariaDB VoIP (SIP/RTP) Firewall & VPN Server Monitoring

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.