IT MANAGER

Job Responsibilities:

• Oversee the management, maintenance, and configuration of servers, network infrastructure, and IT systems.
• To maintain and help out on ERP, Cybersecurity, Industry 4.0
• Provide support for PC desktop, laptop, printers, firewall, internet configuration, access points, WIFI, switches, CCTV, door access system, email, anti-virus, network system, DNS, etc. Install and configure appropriate software and functions according to specifications. Identify computer or network equipment shortages and place orders Monitoring and maintaining computer systems and networks.
• To coordinate, follow up and settle with suppliers/vendors on issues arising from hardware, software, system integration, repair, maintenance contract and warranty claim etc.
• Propose and implement system and network operation improvement ideas Organize and schedules upgrades and maintenance to ensure minimum/ zero downtime.
• Provide technical support and assistance to end-users, including troubleshooting hardware and software issues, network problems, and other IT-related concerns. To perform maintenance including installation, configuration, upgrading and monitoring hardware and software including networking equipment.
• Assist in supervising and leading a team of IT professionals, including IT technicians, support staff, and system administrators.
• Assist in implementing and maintaining security measures, including firewalls, antivirus software, data encryption, and access controls, to protect the organization's data and systems.
• Collaborate with the IT Manager to develop and manage the IT department's budget, ensuring cost-effective solutions and resource allocation
• Maintain up-to-date documentation of IT systems, configurations, policies, procedures, and user guides
• Ensure that the organization complies with relevant IT regulations, industry standards, and data protection laws.
• To receive and act on any other instructions from the Head of IT.
• Willing to travel Oversea / Domestic

What to expect:

• Mainly responsible for operational support to ensure the efficient and effective use of technology resources.
• Responsible for overseeing and managing the technology infrastructure and systems within an organization.

Reporting to: Head of IT

Experience and Personality Preference:

• Working knowledge of windows desktop environment.
• Preferably executives specializing in IT / Computer & Network / System / Database Admin or equivalent.
• At least 8 years of working experience in the related field.

Skills, Knowledge Requirements:

• Good documentation skills with fair knowledge in Microsoft Office applications.
• Able to work independently as well as being a good team-player.
• Positive attitude and able to work independently as well as being a team player.
• Must be able to work under pressure and meet the demands of the job.

Education:

• Possess Bachelor Degree / Post Graduate Diploma / Diploma / Certificate in IT / Computer or related discipline.

Working Relationship:

Internal: ERP System integrates all departments within the Enterprise as so IT Manager integrates with all department heads and their respective team leaders.

External: Nil