IT Manager

About the role

This is a strategic leadership role responsible for ensuring the reliability, security, and scalability of the technology ecosystem across corporate and cinema operations. You will lead and elevate the IT Operations function.

Key responsibilities

• Lead IT Operations, Infrastructure, Helpdesk, and Service Delivery teams
• Drive cybersecurity, governance, compliance, and risk management initiatives
• Oversee cloud, data center, network, and business-critical infrastructure environments
• Manage IT projects, budgets, vendors, and technology roadmaps
• Establish and monitor SLAs, KPIs, incident management, and operational excellence standards
• Partner with business stakeholders to identify opportunities for innovation and continuous improvement
• Build, coach, and develop a high-performing team of IT professionals (11 team members)

About you

• Degree in IT, Computer Science, or related field
• 10+ years of IT experience with strong exposure to Infrastructure, IT Operations, Cybersecurity, and Vendor Management
• Proven people leadership experience managing technical teams
• Strong stakeholder management and project delivery skills
• Experience in retail, entertainment, F&B, or customer-facing industries is an advantage
• Passion for leveraging technology to enable business growth and enhance customer experiences

About us

At GSC, technology powers every great movie experience. We are shaping the future of entertainment through innovation, operational excellence, and digital transformation.