IT Manager

We’re looking for an experienced and hands-on IT Manager to lead our technology infrastructure and support the development of a secure, reliable and scalable digital payments platform.

• Manage IT infrastructure, systems and technology operations

• Ensure the availability, performance and security of critical fintech systems

• Manage cloud infrastructure, servers, networks, databases and related IT environments

• Coordinate with software engineers and external technology providers

• Oversee integrations with banks, payment providers, APIs and other third-party systems

• Establish backup, disaster recovery and business continuity procedures

• Implement IT security policies, access controls and system monitoring

• Work closely with the CISO on cybersecurity, vulnerability management and incident response

• Manage user access, authentication and privileged-access procedures

• Monitor system performance, uptime and technical incidents

• Establish IT policies, documentation, procedures and internal controls

• Manage technology vendors, licenses, infrastructure contracts and IT budgets

• Support the deployment and maintenance of mobile app & digital wallet platform

• Coordinate with Operations, Compliance and Finance to ensure technology supports regulatory and operational requirements

• Participate in technology risk assessments and internal/external IT audits

• 5+ years of relevant IT experience, preferably within fintech, banking, payments or financial services

• Previous experience managing IT infrastructure or technology operations

• Strong understanding of cloud infrastructure, networking, databases and system administration

• Knowledge of cybersecurity principles and IT security controls

• Experience with APIs and third-party system integrations

• Understanding of backup, disaster recovery and business continuity

• Familiarity with high-availability and business-critical systems

• Strong vendor and project management capabilities

• Excellent troubleshooting and problem-solving skills

• Ability to work effectively with software engineering and cybersecurity teams

• Strong documentation and process-building capabilities

• Arabic & English required; French is a plus

Send us your CV with the title: IT Manager to: [email protected]