IT Manager

Job Description - IT Manager

Location: Pune

Job Summary

The IT Manager role will -

1. Emphasizes automation, data-driven decision-making, and digital transformation initiatives to enhance organizational efficiency.
2. Oversee the organization s IT infrastructure, systems, and services, ensuring secure, reliable, and efficient operations.

Responsibilities

• Identify opportunities to enhance business efficiency through technology and drive automation of repetitive processes.
• Collaborate with business teams to digitize manual processes and improve operational efficiency.
• Conduct periodic audits, risk assessments, and disaster recovery drills.
• Implement and monitor cybersecurity policies, firewalls, antivirus, and backup solutions.
• Safeguard company data and ensure compliance with industry standards and regulatory requirements.
• Prepare and manage the IT budget efficiently.
• Lead digital transformation, cloud adoption, and modernization initiatives.
• Design and implement RPA solutions using platforms like UiPath, Power Automate, or Automation Anywhere.
• Explore AI, analytics, and automation trends to recommend innovative solutions.
• Manage and maintain servers, networks, databases, and hardware/ software assets.
• Oversee installation, configuration, upgrades, and integration of systems and applications.
• Ensure high availability, performance, and reliability of IT systems.
• Lead the IT support team to resolve user issues promptly; implement helpdesk processes and monitor SLAs.
• Provide technical guidance, knowledge sharing, and training to staff.
• Develop and maintain ETL workflows, data pipelines, and automated reporting dashboards.
• Monitor, troubleshoot, and optimize automation workflows.
• Supervise, mentor, and develop IT team members; define clear goals, KPIs, and performance evaluation methods.
• Foster a culture of innovation, accountability, and continuous learning.

Qualifications & Skills

• Bachelor s or Master s degree in Computer Science, Information Technology, or a related field.
• 6-14 years of progressive IT experience, including IT operations, systems administration, and network management.
• Experience in automation, process improvement, or workflow optimization.
• Strong knowledge of IT infrastructure, networking, databases, and cloud technologies.
• Hands-on experience with RPA platforms (UiPath, Power Automate, Automation Anywhere) and data integration tools.
• Proficiency in SQL, APIs, Python, or other scripting languages for automation.
• Solid understanding of ETL, data pipelines, and workflow automation.
• Familiarity with cybersecurity standards, compliance frameworks, and data protection regulations.
• Excellent problem-solving, leadership, and communication skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.

Desired Certifications

• ITIL, PMP, or Prince2 (for process & project management).
• Microsoft Certified: Azure Administrator/Architect.
• Cisco Certified Network Associate (CCNA) or equivalent.
• Certified Information Systems Security Professional (CISSP) or CompTIA Security+.
• RPA certifications (UiPath Advanced Developer, Power Automate, Automation Anywhere).
• Cloud certifications (Microsoft Azure, AWS, Google Cloud).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.