It Manager

We are looking for a proactive and detail-oriented IT Manager to oversee our organization's

IT infrastructure, hardware assets, cloud services, and vendor relationships. The ideal

candidate will be responsible for managing laptops and desktops (procurement, invoicing,

and lifecycle), cloud platforms, IT budgets, and a small team of IT support staff, ensuring

smooth day-to-day technology operations across the company.

Key Responsibilities

Hardware & Asset Management

Manage procurement, allocation, and tracking of laptops, desktops, and other IT hardware

for employees.

Maintain accurate records of hardware inventory, warranties, and asset lifecycle(purchase

to disposal).

Review, verify, and process vendor invoices related to laptop/desktop purchases, repairs,

and AMC (Annual Maintenance Contracts).

Coordinate with vendors for pricing, quotations, and timely delivery of equipment.

Ensure proper onboarding/offboarding hardware setup for new joiners and exiting

employees.

Cloud & Infrastructure Management

Manage and monitor cloud services/platforms (e.g., AWS, Azure, Google Workspace,

Microsoft 365) including provisioning, licensing, and cost optimization.

Ensure data backup, security, and disaster recovery processes are in place for cloud and

on-premise systems.

Manage user access, permissions, and security policies across cloud and internal

systems.

Team & Vendor Management

Lead, mentor, and manage a team of IT support executives/engineers.

Assign tasks, monitor performance, and ensure timely resolution of IT support tickets.

Coordinate with external vendors and service providers for hardware, software, and

networking needs.

Negotiate contracts and manage vendor relationships to ensure cost-effective service

delivery.

IT Support & Troubleshooting

Oversee resolution of hardware, software, and network issues across the organization.

Ensure minimal downtime through proactive maintenance and monitoring.

Implement and enforce IT security best practices (antivirus, firewalls, data protection

policies).

Required Skills & Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.

8-12 years of experience in IT management, systems administration, or related

roles.

• Hands-on experience managing laptops/desktops, hardware procurement, and

vendor invoicing.

• Working knowledge of cloud platforms (AWS/Azure/GCP) and productivity

suites(Google Workspace/Microsoft 365).

• Prior experience leading or supervising a team.
• Strong understanding of networking, IT security, and asset management practices.
• Excellent vendor negotiation, budgeting, and documentation skills.
• Strong problem-solving and communication skills.