IT Manager

Job Summary

The IT Manager will lead the IT portfolio and oversee all technology operations, focusing on ISO compliance, networking, IT security, cloud infrastructure, and hardware management. The role requires managing internal networks, IT security protocols, cloud services, IT hardware, and ensuring operational excellence. The IT Manager will also supervise an IT vendor and collaborate with leaders to align technology with the firms objectives.

Key Responsibilities

• Manage IT infrastructure and network across two sites, including FortiGate Firewalls, Ruckus Wireless, Cisco and HP Switches.
• Administer hybrid Microsoft 365 environment, including On-Prem AD, DNS, Entra ID, Exchange Online and SharePoint.
• Manage Microsoft Intune, endpoint security, Antivirus, DLP and Email Security Gateway.
• Administer and support Video Conferencing, Microsoft Teams Calling and EPBX/telephony systems.
• Implement and maintain information-security controls aligned with ISO 27001/ISMS requirements.
• Manage ISMS documentation, policies, procedures and coordinate internal/external security audits.
• Provide technical support for SaaS-based ERP applications and manage vendor escalations.
• Manage overall IT OPEX/CAPEX, procurement, budgeting and technology planning.
• Lead and manage L1-L2 IT support team, ensuring effective service delivery and issue resolution.
• Ensure overall IT availability, cybersecurity, compliance, business continuity and user support.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or any fields if the knowledge is substantiated with appropriate certifications in the domain.
• With 8 to 12 years of relevant experience in IT Infrastructure, Networking Security.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.