IT Manager

We are seeking an IT Manager to oversee and optimize our IT infrastructure and Cyber Security resilience to achieve and modernize our established enterprise environment. This role is focused on the optimization and stabilization of a mature infrastructure stack. You will be responsible for extracting maximum value from our legacy systems while strategically integrating cloud efficiencies where they make the most sense. The ideal candidate excels at "tuning the engine"—improving performance, reducing technical debt, and ensuring our foundational systems are rock-solid.

Key Responsibilities

• Infrastructure Optimization: Oversee and refine existing on-premises data centers, optimize our hybrid environment (Azure being the primary public cloud utilized) to improve performance and lifespan and reduce TCO.
• MSP/MSSP Coordination & Governance: Act as the primary on-site liaison between the company and the external MSP/MSSP teams. Coordinate handoffs, escalations, and shared responsibilities across infrastructure, cloud, network, and security operations. Participate in governance meetings, service reviews, and KPI reporting cycles.
• Network Refinement: Oversee the maintenance and security of complex, multi-site network topologies, focusing on latency reduction and hardware lifecycle management and improve resiliency.
• Operational Excellence: Standardize ITIL processes, including change management and incident response, to minimize downtime in high-stakes environments. Focus on end user support and experience improvements
• Cost Control & Efficiency: Rationalize existing vendor contracts and software licensing to ensure the highest ROI on historical technology investments.
• Risk Mitigation: Ensure robust Backup and Disaster Recovery (BDR) protocols are tested and effective for aging hardware and proprietary legacy systems.
• Communication & Stakeholder Management: Serve as the local point of contact for business stakeholders, ensuring clear communication and expectation management.

Provide regular updates to IT leadership on operational health, risks, and improvement opportunities. Foster collaboration across US, UK, EU, and APAC teams.

Key Skills & Experience Must Haves

• Initiative to take proactive action on items; won't be told what to do - need someone who is self-driven
• Experience with EPIC or other EHR system and associated integrations
• Strong IT generalist with an ability to dig in, diagnose, and solve problems

Location: Minneapolis, MN (onsite)

Salary: Up to $130k + bonus

Benefits: Comprehensive benefits package

Required QualificationsExperienceBachelor’s Degree In Engineering Or Adjacent. 12+ years in IT, with a proven track record of managing enterprise-scale legacy environments.

3+ years managing people Systems Deep experience with Windows/Linux Server environments and legacy database management and cloud systems vendor selection and cost optimization in a Hybrid env Networking Strong background in traditional switching/routing and vendor selection and monitoring Optimization Demonstrated ability to reduce OpEx through system tuning and vendor negotiation. Cyber Security Experience with CS frameworks (NIST CSF, ISO 27001, etc.) and CS as a service model to help select the correct offerings and ongoing service monitoring to support the business.

Act as an internal technical lead for incident response; own technical Business continuity/ Disaster Recovery plans for company IT Experience with Providers Experience with Managed service providers, control/KPI management, escalations, Helpdesk Manage and guide internal end-user support team with proper ITIL processes implemented and provide KPI reports to management as needed

Core Competencies

• Technical Debt Management: A pragmatic approach to deciding when to "patch and protect" versus when to "replace and migrate."
• Lifecycle Planning: Master of hardware refresh cycles and managing EOL (End of Life) transitions without business disruption.
• Hybrid Strategy: Ability to manage a "Cloud-Smart" (rather than Cloud-First) approach, integrating SaaS or IaaS only where it adds clear value.
• Patience & Precision: The ability to navigate complex, interdependent systems where a small change can have a massive ripple effect.

About Versique Versique: /ver-seek/ adj. being both versatile and unique; n. a high-performance recruiting firm specializing in executive leadership search, direct hire, and interim hiring solutions. Versique Executive, Professional, & Interim Recruiting is a locally owned and operated hiring and placement firm based in the Twin Cities of Minnesota. With specialized practice areas across our three divisions, Versique delivers tailored expertise to a wide range of industries. What sets us apart is our team of recruiters—seasoned professionals who have worked in the very fields they now hire for, providing unmatched industry insight and connections.

We believe people are more than resumes—they are transformative, unlocking the potential for organizational growth and success.

Versique is proud to be an award-winning company, earning recognition on the Inc. 5000 list of fastest-growing private companies and the Minneapolis-St. Paul Business Journal's Fast 50 list for 2023. We are also consistently recognized as a Star Tribune Top Workplace and were named a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal.

Let's find your people, together.

Versique is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.