IT Manager

Key Responsibilities

IT Leadership & Management

• Lead and manage the company's overall IT operations, systems, infrastructure, and technology initiatives.
• Develop and implement IT strategies aligned with business objectives.
• Manage IT policies, procedures, standards, and controls.
• Lead and mentor IT staff and coordinate with external IT vendors and service providers.
• Manage IT projects, budgets, resources, and timelines.
• Evaluate technology requirements and recommend appropriate solutions to management.

SAP / Business Systems

• Provide leadership and hands-on support for SAP / SAP Business One.
• Oversee SAP system implementation, optimization, maintenance, and user support.
• Work with business units to identify system requirements and improve business processes.
• Coordinate with SAP consultants, developers, and third-party vendors for system enhancements and troubleshooting.
• Ensure data accuracy, system integrity, and effective use of enterprise systems.

Data Analytics & Business Intelligence

• Develop and maintain Power BI dashboards, reports, and analytics to support management decision-making.
• Utilize SQL and database management tools for data extraction, analysis, reporting, and troubleshooting.
• Develop and maintain data-driven reports and performance indicators.
• Ensure data accuracy, security, and availability across business systems.

IT Infrastructure & Networking

• Oversee the company's IT infrastructure, including servers, networks, workstations, cloud services, and other IT systems.
• Manage network connectivity, security, backups, and system availability.
• Monitor IT infrastructure performance and resolve technical issues.
• Implement appropriate cybersecurity measures, access controls, and data protection practices.
• Develop and maintain disaster recovery and business continuity procedures.

IT Support & Operations

• Ensure timely and effective IT support to users across the organization.
• Establish appropriate helpdesk, incident management, and troubleshooting procedures.
• Monitor system performance and proactively address potential issues.
• Manage IT assets, software licenses, hardware, and technology vendors.
• Ensure compliance with company IT policies and applicable data protection requirements.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.

• Proven experience as an IT Manager, Systems Manager, IT Supervisor, or similar IT leadership role.

• Strong hands-on experience with:

  • SAP / SAP Business One
  • Power BI
  • SQL / Database Management
  • Data Analytics and Reporting
  • IT Infrastructure
  • Networking

• Strong understanding of enterprise systems and business applications.

• Experience managing IT teams, vendors, projects, and budgets.

• Strong problem-solving, analytical, and decision-making skills.

• Excellent communication and leadership skills.

• Ability to translate business requirements into practical technology solutions.

Industry Experience

Preferred: Candidates with experience in Manufacturing or Construction, particularly those who have supported ERP systems, project operations, inventory, procurement, finance, and other core business functions.

Preferred Certifications / Additional Skills

• SAP Business One certification or relevant SAP training is an advantage.
• Microsoft Power BI certification is an advantage.
• Relevant networking, database, cloud, or cybersecurity certifications are an advantage.
• Experience with ERP implementation or digital transformation projects is highly preferred.