IT Manager

Our Story
Carman’s Fine Foods has been a delicious labour of love for 30 years, growing across multiple channels with breakfast and snacking portfolio’s in both domestic and international markets.  A great success story, Carman’s is a 100% Australian owned family business that manufactures all products locally.

About the role

We’re looking for a hands-on, commercially minded IT Manager to own the technology that keeps Carman’s running, our business systems, infrastructure and cyber security – and make sure it’s secure, reliable and ready for our next chapter of growth.

You’ll be our go-to for our ERP (currently SAP Business One), Microsoft 365, Azure and Microsoft Fabric, lead new system implementations, and manage the partners who look after our day-to-day IT. You’ll work closely with our Data & Analytics team, giving them a secure, well-governed platform so they can focus on turning data into better commercial decisions.

Based in Huntingdale, this role reports to our CFO. Key to your success will be your ability to be both the strategist and the person who rolls up their sleeves to fix it, in a dynamic, fast-paced environment.

What does my day look like?

• Own our ERP (currently SAP Business One) and finance systems – configuration, enhancements, integrations, user access and upgrades – supporting Finance through month-end and year-end, and our Operations and Supply Chain teams every day
• Lead new system implementations that integrate seamlessly into our IT environment, from business case to go-live, including our in-house Supply Chain Planning tool
• Build and maintain a systems architecture map and application register so we know where critical support is required
• Administer Microsoft 365 and Azure, including Teams and SharePoint governance, backup and disaster recovery, and keep cloud costs under control
• Own cyber security across all Carman’s systems – lift our maturity against an agreed framework, manage identity and access, run incident response and build staff awareness
• Manage Microsoft Fabric capacity and security in partnership with our Data & Analytics Lead
• Enable the safe, well-governed rollout of AI tools such as Claude and Copilot
• Manage our managed service provider and IT vendors – service levels, contracts and monthly invoices
• Own the IT budget and licences, making sure every dollar earns its place
• Train and upskill our people so they use our systems and tools effectively and securely.

What are we looking for?

• 7+ years’ experience in IT and business systems, ideally in FMCG, manufacturing or distribution
• Hands-on ERP experience – SAP Business One highly regarded
• Strong Microsoft 365, Entra ID and Azure administration skills
• Practical cyber security and identity management experience (Essential Eight knowledge highly regarded)
• A track record of managing MSPs and vendors, and delivering business system implementations end-to-end
• Experience with demand planning, TPM or IBP systems (e.g. Blueshift), Microsoft Fabric / Power BI administration, or AI tool rollout is a bonus
• Strong commercial acumen – you weigh cost, risk and value, and you’re comfortable saying no
• A natural problem solver who explains technology in plain English and influences stakeholders at all levels.

What are we offering?

• Hybrid working arrangements (Tuesdays we are all in the office & eat lunch together!)
• Our wellbeing program. This includes free weekly yoga, bootcamp and meditation classes. Team members are encouraged to use the gym at their leisure – we even have a sauna and massage room! Oh, and sleep pods that were designed for NASA!
• Free parking directly opposite the building
• Walking distance to Huntingdale train station
• Free, barista-made coffee from the Carman’s Kitchen Store via our Coffee Concierge service and an on-site chef who whips up fresh, healthy lunches daily
• Free snacks, breakfast, and fruit. You can also take home a bag of Carman’s products each week
• A day off on your birthday
• Half day off quarterly to do your personal chores
• Two doona days per year
• Thursday afternoon drinks!
• Ongoing personal and professional development programs, catered to individual needs and aspirations.

For more information about Carman’s, go to www.carmanskitchen.com.au.