IT Manager

Role Summary

As an I.T. Manager, you will be responsible for managing all aspects of I.T. related to retail store operations and our corporate office. Along with your team, you will be responsible for improving and updating software and hardware systems. This role also requires developing and implementing IT policies and best practice guides for the organization.

Role & responsibilities

• Ensuring that retail systems are functional, recording accurate information and that data integrity is reflected in the relevant analytic reports.
• Configuring new SaaS platforms and knowledge transfer to the relevant members on any new software or hardware platforms introduced in the Company.
• Running regular checks on network and data security.
• Developing in-house processes (SOP's) for effective working.
• Maintaining the back end of eCommerce portals built on Shopify.
• Implementing end-to-end IT infrastructure initiatives and operations.
• Managing both hardware and software-related matters.
• Planning, organizing, controlling and evaluating IT and electronic data operations.
• Ensuring the security of data, access control levels, network access and backup systems.
• Auditing systems and assessing their outcomes.
• Preserving assets, information security and control structures.

Preferred candidate profile

• Knowledge of any of the followingOlavi, Gofrugal, ODDO, ETP, or POSis mandatory.
• Must have at least 7-12 years of experience.
• Excellent knowledge of computer hardware/software systems.
• Hands-on experience with computer networks, network installation and administration.
• Experience in handling a multi-location set-up would be an advantage.
• Expertise in O365, Tally, SQL queries, integration of POS, Shopify and maintaining database