IT Manager

We are seeking a skilled and proactive IT Engineer with 2 to 8 years of hands-on experience in IT infrastructure, desktop support, cabling, CCTV configuration, hardware troubleshooting, and chip-level repairs. The ideal candidate should be able to manage end-user support, maintain IP-based networks, and ensure the seamless functioning of IT systems within the organisation.

Key Responsibilities:

Install, configure, and maintain desktop computers, laptops, printers, and other IT peripherals.

Manage and troubleshoot LAN/WAN networks, including structured cabling and patch panel setups.

Configure, maintain, and troubleshoot IP-based CCTV systems (DVR/NVR setup, camera IP configuration, remote monitoring, etc.).

Perform routine maintenance and advanced troubleshooting of hardware components.

Handle chip-level repair for desktops, laptops, and other IT equipment when required.

Provide Level 1 and Level 2 desktop support for users (OS installation, software troubleshooting, antivirus management, etc.).

Maintain documentation for IT assets, network layouts, and system configurations.

Coordinate with vendors and OEMs for repair/replacement of defective hardware.

Monitor system performance and proactively identify potential issues.

Support and implement IT infrastructure changes and upgrades.

Required:

• Diploma / Bachelor's degree in Computer Science, Information Technology, Electronics, or related field.
• 2 to 10 years of experience in IT support roles with exposure to infrastructure and hardware services.
• Hands-on experience in structured cabling, crimping, and network setup.
• Proficient in CCTV setup and maintenance, including DVR/NVR configurations.
• Strong knowledge of IP addressing, subnetting, and basic routing.
• Skilled in diagnosing and performing hardware repairs and chip-level repairs.
• Ability to work independently and manage multiple tasks effectively.
• Excellent communication and problem-solving skills.
• Extensive travel