IT Manager

Job Summary

We're looking for an IT Administrator to manage and maintain our company's technology systems — networks, servers, hardware, and software — ensuring everything runs smoothly and securely. You'll be the go-to person for resolving IT issues quickly and keeping our infrastructure reliable as the company grows.

Key Responsibilities

• Monitor and maintain servers, networks, and core systems to ensure maximum uptime
• Respond to and resolve employee IT issues (hardware, software, network, access) promptly
• Manage user accounts, permissions, and email/cloud services (e.g., Microsoft 365 or Google Workspace)
• Administer routers, switches, firewalls, and Wi-Fi infrastructure
• Perform regular system updates, patches, and backups; manage disaster recovery procedures
• Implement and monitor basic cybersecurity measures (antivirus, firewalls, access control)
• Set up new employee workstations (onboarding) and retrieve/wipe equipment (offboarding)
• Manage software licenses, warranties, and vendor/service provider relationships
• Maintain IT documentation, asset inventory, and incident records
• Recommend and evaluate new tools or upgrades as the company's needs evolve

Required Qualifications

• Bachelor's degree in IT/Computer Science, or equivalent hands-on experience
• 2–5 years of experience in IT support or systems administration
• Solid knowledge of Windows/macOS, networking basics (TCP/IP, DNS, DHCP, VPN)
• Experience administering cloud productivity suites (Microsoft 365 / Google Workspace)
• Understanding of cybersecurity fundamentals
• Strong troubleshooting skills and ability to work independently (you'll likely be the primary or sole IT person)

Nice to Have

• Certifications: CompTIA A+ / Network+ / Security+, Microsoft Certified, CCNA
• Basic scripting ability (PowerShell/Bash) for automating routine tasks
• Prior experience supporting a company of similar size

Soft Skills

• Clear communicator who can explain technical issues to non-technical staff
• Patient, service-oriented approach to supporting employees
• Good at prioritizing when multiple issues come in at once
• Reliable and responsive, especially when critical systems go down

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person