IT Network Administrator

Job Title: IT Network Administrator
Location: Berwick, PA
Company: AFC Industries

About AFC Industries:

AFC Industries is a U.S.-based manufacturer of ergonomic workstation solutions designed to improve comfort, efficiency, and wellness in healthcare, industrial, and commercial environments. From mobile medical carts to control room consoles, our innovative products are built to meet the highest standards of performance and flexibility. At our Berwick, PA location, we’re looking for an IT professional who thrives in a collaborative environment and is eager to support our continued growth through smart, secure, and efficient IT systems.

Position Summary:

We are seeking a hands-on IT Network Administrator to manage and support our IT infrastructure, including servers and firewalls, as well as internal systems. This role will support daily operations, assist employees with technical issues, and maintain the stability and security of our network and business-critical applications.

Typical Day-to-Day Responsibilities:

• Start the day by reviewing emails and voicemails for internal service requests
• Participate in IT team meetings to discuss policy updates, project planning, or budgeting
• Respond to service requests via email, phone, or in-person, resolving hardware/software issues
• For more complex issues, troubleshoot directly with users by visiting departments, performing diagnostics, and running tests
• Monitor IT infrastructure, including firewalls, servers, network devices, and other critical systems, to identify and address potential issues before they impact users.
• Coordinate with vendors for specialized services or project support

Core Responsibilities:

• Manage and maintain the company’s network infrastructure, including: Firewalls, Site-to-site VPN connections between multiple locations, VOIP phone systems (Call Manager)
• Configure and monitor data backups and disaster recovery solutions
• Maintain and support key business applications, including CRM and ERP systems
• Perform new user setup in Active Directory
• Configure new VOIP phones and support telephony-related requests
• Deploy new computers and servers, and maintain existing hardware
• Set up remote users and ensure secure remote access capabilities
• Assist in vendor negotiations and manage IT-related projects and purchases

Requirements:

• Associate or Bachelor’s degree in Information Technology, Computer Science, or related field
• 3+ years of experience in IT/network administration or similar role
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN)
• Experience with firewalls, VOIP systems, and multi-site connectivity
• Proficiency in Windows Server environments, Active Directory, and Office 365
• Experience managing and supporting ERP and CRM systems
• Ability to install, configure, and support desktop and server hardware
• Excellent troubleshooting, communication, and time-management skills
• IT certifications (e.g., Network+, CCNA, MCSA/MCSE) preferred but not required

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person