IT Network & Hardware Administrator

Company Description

IT Network & Hardware Administrator

Position: IT Network & Hardware Administrator
Number of Positions: 01
Experience: 2–6 Years
Job Type: Full-Time
Mode of Work: Work From Office Only
Job Location: Vadodara, Gujarat
Joining: Immediate Joiner
Salary: As per Industry Standards

Job Overview

Maskoid Technologies is looking for a multi-skilled IT Network & Hardware Administrator to manage and maintain the company's complete IT infrastructure.

The role involves office IT support, hardware troubleshooting, system and network administration, server management, website hosting and deployment, DNS/SSL management, WordPress administration, backups, security, monitoring, and basic Python automation.

The ideal candidate should be comfortable handling day-to-day employee IT issues as well as independently managing servers, networks, hosting environments, website deployments, and infrastructure-related tasks.

Roles & Responsibilities

1. Office IT Support & Hardware

• Troubleshoot employee IT issues including system slowness, keyboard/mouse, monitor, audio, and peripheral issues.
• Install and configure operating systems, office applications, security tools, and required software.
• Maintain desktops, laptops, printers, scanners, and other IT peripherals.
• Ensure all office IT systems are operational, secure, and properly maintained.
• Maintain inventory and stock of IT accessories, spare hardware, and components.

2. System & Network Administration

• Install, configure, and maintain Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, and user accounts.
• Configure and troubleshoot routers, switches, firewalls, Wi-Fi access points, and NAS devices.
• Troubleshoot LAN, Wi-Fi, Internet, and connectivity-related issues.
• Perform OS updates, security patches, driver installations, and firmware upgrades.
• Manage basic firewall and VPN configurations.

3. Website Hosting, Deployment & Server Management

• Deploy websites on cPanel, Plesk, VPS, and cloud hosting environments.

• Manage DNS records including A, CNAME, MX, TXT, SPF, DKIM, and SRV.

• Perform website and server migrations.

• Install, renew, and troubleshoot SSL certificates.

• Troubleshoot server and hosting issues such as:

  • High CPU/RAM usage
  • HTTP 500/503 errors
  • Database errors
  • Email delivery issues

• Maintain backups of hosting accounts, databases, and website files.

• Monitor website uptime and server performance.

4. WordPress Website Management

• Install and configure WordPress on hosting environments.
• Manage WordPress themes, plugins, and updates.
• Troubleshoot basic WordPress issues including plugin conflicts, theme issues, and database connection errors.
• Perform WordPress website backup and restoration.
• Perform basic performance optimization including caching, image optimization, and plugin cleanup.
• Handle basic page edits, content updates, and layout changes when required.

5. System Monitoring & Performance

• Perform daily server and system health checks.
• Monitor server load, storage, memory, and network performance.
• Ensure high uptime and reliability of internal systems and services.
• Identify performance bottlenecks and take corrective action.
• Implement and maintain monitoring and alerting systems.

6. Backup, Security & Compliance

• Manage daily and weekly backups of systems, servers, databases, and critical data.
• Perform periodic restoration tests to verify backup integrity.
• Manage endpoint protection, antivirus, and IT security controls.
• Manage access controls and password management systems.
• Follow and maintain IT security and operational standards.

7. Domain, SSL & IT Documentation

• Manage domain purchases, renewals, transfers, and DNS updates.

• Manage SSL installation, renewal, and troubleshooting.

• Maintain IT documentation, including:

  • SOPs
  • Network diagrams
  • DNS documentation
  • Server and hosting documentation
  • IT asset information
  • Access and configuration records

8. Vendor & Service Provider Coordination

• Coordinate with hosting providers, cloud vendors, IT suppliers, and service providers.
• Manage AMC agreements, warranty claims, and technical support escalations.
• Coordinate software and service renewals.
• Track licenses, subscriptions, and related IT services.

9. Automation & Python Scripting

• Develop basic Python scripts to automate repetitive IT tasks.
• Automate tasks such as system checks, log monitoring, and backup validation.
• Create simple automation tools for deployment, reporting, and monitoring.
• Maintain and improve existing IT automation scripts.

Required Technical Skills

Candidates should have practical knowledge of:

• Desktop and laptop troubleshooting
• Windows and Linux server administration
• Network configuration and troubleshooting
• Routing and subnetting fundamentals
• Firewall and VPN configuration
• Active Directory, DNS, DHCP, and Group Policy
• Routers, switches, Wi-Fi access points, and NAS
• cPanel, Plesk, VPS, and cloud hosting
• Website deployment and server/website migration
• DNS records: A, CNAME, MX, TXT, SPF, DKIM, SRV
• SSL installation and management
• Backup and restoration procedures
• Endpoint security and antivirus solutions
• WordPress installation, plugin/theme management, updates, troubleshooting, and backups
• Basic Python scripting and automation

Soft Skills

• Strong troubleshooting and analytical skills
• Ability to independently diagnose and resolve technical issues
• Ability to manage multiple IT tasks simultaneously
• Good communication and coordination skills
• Strong documentation skills
• Proactive and responsible approach to IT operations
• Ability to work in a fast-paced office environment
• Willingness to learn and adapt to new technologies

Experience

2–6 years of relevant experience in IT support, system administration, network administration, server/hosting management, or a similar technical role.

Immediate joiners are preferred.

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