IT Network Engineer

The Network Engineer is responsible for designing, implementing, maintaining, and supporting the organization’s network infrastructure to ensure reliable, secure, and efficient connectivity across all locations. The role involves managing Local Area Networks (LANs), Wide Area Networks (WANs), MPLS, internet connectivity, network operating systems, servers, and related infrastructure.

The Network Engineer will also be responsible for monitoring network performance, troubleshooting technical issues, implementing security measures, maintaining network documentation, and supporting infrastructure upgrades to meet the organization’s operational and business requirements.

Key Responsibilities

• Design, implement, and maintain network systems and procedures to ensure reliable connectivity across LAN, WAN, MPLS, and internet services.
• Monitor and support network infrastructure, including network operating systems, servers, internet services, and associated hardware and software.
• Design and implement secure internet connectivity solutions to protect internal systems against unauthorized access and external threats.
• Assess, plan, and develop specifications and technical requirements for new network installations and upgrades to existing network infrastructure.
• Determine hardware, network operating system, and software requirements to ensure optimal network performance and operational efficiency.
• Establish and maintain network administration policies, procedures, standards, and security controls to safeguard network systems, services, and equipment.
• Maintain accurate and up-to-date network documentation, including configurations, modifications, upgrades, and infrastructure changes.
• Review vendor documentation to ensure technical accuracy, completeness, and compliance with organizational requirements.
• Analyze system logs, monitor network performance, identify potential issues, and implement corrective and preventive measures.
• Configure and manage network access, domain services, and administrative procedures while monitoring network administration activities.
• Continuously evaluate network performance and recommend enhancements, upgrades, and solutions to improve reliability, scalability, and efficiency.
• Monitor network hardware and infrastructure components to ensure optimal operating conditions and troubleshoot technical problems.
• Provide technical support and resolve network-related incidents, connectivity issues, and infrastructure problems.
• Stay updated on emerging technologies, industry standards, and best practices to identify opportunities for improving the organization’s IT infrastructure.
• Coordinate with IT Operations Managers, IT Project Managers, the IT Director, vendors, external service providers, and other stakeholders to ensure effective service delivery.
• Support compliance initiatives and contribute to the development and implementation of controls in accordance with company policies, procedures, and applicable standards.
• Apply risk assessment and mitigation principles to network operations, infrastructure changes, and security-related activities.
• Ensure that network-related decisions, vendor engagements, service agreements, and operational activities comply with organizational policies and procedures.

Qualifications and Experience

• Bachelor’s degree in Computer Engineering, Information Technology, Computer Science, or an equivalent discipline.
• Minimum of 7 years of relevant experience in network engineering, network administration, IT infrastructure, email systems, and related technologies.
• Hands-on experience with Microsoft, Cisco, HP, Juniper, VMware, or equivalent enterprise infrastructure technologies.
• Experience in managing and supporting LAN, WAN, MPLS, internet connectivity, network management tools, and network operating systems.
• Strong experience with Microsoft Windows Server environments, Active Directory (AD), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Distributed File System (DFS), and PowerShell scripting.
• Working knowledge of Microsoft Exchange, Internet Information Services (IIS), Internet Security and Acceleration (ISA), and other relevant Microsoft server technologies.
• Knowledge of server hardware, storage systems, and Storage Area Networks (SAN), preferably HP or equivalent enterprise solutions.
• Experience with network monitoring tools, troubleshooting utilities, and infrastructure performance management.
• Knowledge of ITIL frameworks, IT controls, risk assessment, and risk mitigation principles.
• Working knowledge of relevant industry standards, operational scenarios, and compliance requirements.
• Relevant professional certifications in networking, server administration, or virtualization are preferred.

Required Skills and Competencies

• Strong written and verbal communication skills in English.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong technical and computer skills, with the ability to diagnose and resolve complex network issues.
• Ability to manage relationships with vendors, external service providers, process owners, and end users effectively.
• Ability to work under time pressure, prioritize tasks, and respond to operational requirements.
• Strong teamwork, coordination, and interpersonal skills.
• Good understanding of network security, access management, infrastructure controls, and operational risk.
• Ability to prepare and maintain technical documentation, procedures, and reports.
• Proactive approach to identifying opportunities for network optimization and continuous improvement.

Professional Certifications

Relevant certifications are preferred, including:

• Cisco CCNA or CCNP.
• Microsoft MCSE, MCSA, MCITP, or equivalent server administration certifications.
• VMware certifications.
• HP or Juniper networking and infrastructure certifications.

Technical Knowledge

The candidate should demonstrate practical knowledge of the following technologies and systems:

• Networking: LAN, WAN, MPLS, internet connectivity, routing, switching, and network security.
• Microsoft Infrastructure: Windows Server, Active Directory, DNS, DHCP, DFS, PowerShell, Exchange, and IIS.
• Servers and Storage: Enterprise server hardware, HP server products, and Storage Area Networks (SAN).
• Network Administration: Network monitoring tools, system logs, access management, troubleshooting, and performance optimization.
• IT Governance: ITIL, risk assessment, mitigation, controls compliance, and operational procedures

Work Location: In person