IT Network Manager

Job Summary

We are looking for a skilled and responsible IT Network Engineer to manage, maintain, and troubleshoot the hospital's IT infrastructure, network systems, servers, and connectivity. The candidate will ensure smooth and uninterrupted operation of IT services supporting hospital departments, clinical systems, and administrative operations.

Key Responsibilities

• Install, configure, monitor, and maintain LAN, WAN, Wi-Fi, routers, switches, and firewalls.
• Troubleshoot network connectivity issues, hardware failures, and internet-related problems.
• Maintain and support desktops, laptops, printers, scanners, and other IT peripherals.
• Provide technical support for hospital information systems (HIS/HMS), billing, laboratory, radiology, and other departmental applications.
• Monitor network performance and ensure reliable connectivity across all hospital departments.
• Manage user accounts, access permissions, antivirus, system updates, and basic IT security.
• Maintain network documentation, IT asset registers, and preventive maintenance records.
• Coordinate with internet service providers, software vendors, and hardware support teams.
• Support CCTV, biometric attendance systems, IP phones, and other network-connected devices, as assigned.
• Ensure regular data backup coordination and follow hospital data confidentiality and security policies.
• Respond promptly to IT-related complaints and resolve technical issues within the required time.
• Provide technical support to doctors, nurses, billing, front office, and administrative staff.

Educational Qualifications

• B.Tech / B.E. in Computer Science, Information Technology, or a related field; or
• Diploma / Bachelor's degree in Computer Applications, Computer Science, or Networking.

Required Skills

• Strong knowledge of LAN, WAN, TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
• Hands-on experience with routers, switches, firewalls, and network troubleshooting.
• Knowledge of Windows operating systems, printers, and desktop support.
• Basic understanding of servers, backups, cybersecurity, and network monitoring.
• Good troubleshooting, communication, and problem-solving skills.
• Ability to support hospital operations with minimal downtime.

Preferred Qualifications

• Previous experience in a hospital or healthcare organization.
• Knowledge of HIS/HMS, PACS/RIS, laboratory systems, and medical IT infrastructure.
• CCNA, CompTIA Network+, or other relevant networking certifications.

Key Performance Indicators (KPIs)

• Network uptime and connectivity reliability.
• Timely resolution of IT support tickets.
• Preventive maintenance completion.
• Reduction in recurring technical issues.
• Timely updating of IT asset and network documentation.
• Compliance with hospital IT security and data confidentiality policies.

General Requirements

The candidate must be willing to provide timely technical support to all hospital departments and ensure the smooth functioning of IT infrastructure in a patient-care environment.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person