IT Operations Administrator

The IT Business Office / Asset Analyst is responsible for supporting financial and operational administrative processes within the IT Tech Ops organization. This role focuses on maintaining accurate financial records, supporting budget administration, processing invoices, coordinating procurement activities, and providing analysis and reporting.

This position plays an important role in maintaining financial integrity and operational efficiency within IT by serving as a bridge between technical teams and finance. The analyst will help ensure invoices are submitted on time and that actual spending remains aligned with financial forecasts.

Key Responsibilities

Invoice Processing, Purchase Orders & Reporting | 40%

• Manage day-to-day invoice processing.
• Fulfill purchase order (PO) requests.
• Research and resolve invoice-related issues.
• Perform financial analysis and reporting.
• Help ensure invoices are submitted and processed on time.
• Support reconciliation of actual spending against forecasts.

Budget & Finance Administration | 30%

• Provide administrative support for IT budgeting and financial processes.
• Analyze budget and financial data.
• Assist with tracking expenses and identifying discrepancies.
• Support financial reporting and forecasting activities.

IT Procurement | 10%

• Support operational expense procurement activities.
• Assist with purchasing IT hardware and software.
• Process procurement requests through established systems and procedures.

Collaboration & Administrative Support | 20%

• Participate in collaboration and status meetings.
• Coordinate with IT, finance, procurement, and other internal teams.
• Complete additional administrative and operational requirements as needed.

Required Experience

• 3–5 years of relevant professional experience
• Experience with invoice management and processing
• Experience supporting budgets, financial operations, or expense management
• Ability to analyze large financial or budget datasets
• Experience with procurement and purchase order processes
• Ability to work independently and research unfamiliar processes
• Ability to manage multiple priorities in a fast-paced environment with short deadlines

Top Technical Skills

1. Research & Analysis

• Ability to conduct research and analysis in support of RFP preparation and financial processes.

1. Budgeting & Data Analysis

• Experience working with large budget datasets, calculations, financial reporting, and invoice management.

1. Independent Research & Learning

• Ability to independently research processes and solve problems using tools such as Copilot, existing knowledge articles, and internal resources.

Software & Systems:

Experience with the following is preferred:

• SAP VIM – Invoice management
• Microsoft Excel – Budgeting, analysis, calculations, and reporting
• Ariba Procurement & Guided Buying – Procurement and purchasing
• ServiceNow – Request and ticket management

Preferred Industry Experience

Experience within the following industries is beneficial:

• Telecommunications
• Finance / Financial Services