IT Operations & Infrastructure Engineer

About The Company Shift Financial Services is a global cross boarder payments , registered and licensed in United Kingdom, where we provide an elite service in payments. Our offices are located in several hotspots.

About The Role The candidate should have a maximum of two years of experience, strong troubleshooting methodology, Solid knowledge of Windows, Linux operating systems,

Good understanding of networking fundamentals, Experience handling routers, switches, and internet connectivity. Understanding of VPN concepts. IT security awareness.

Responsibilities

• Oversee IT operations at the Egypt office including:
• Ensure overall IT security and smooth technical operations at the office.
• Handle equipment’s purchase and SLAs .
• Handle devices, local network infrastructure and internal system configuration
• Install & configure software and Troubleshoot Windows.
• Configure IP phones, Maintain Wi-Fi connectivity
• Email setup.
• Create incident reports, Maintaining documentation for all hardware
• Manage user accounts, access rights, and system permissions.
• Manage VPN connections and secure connectivity with HQ
• Configure and maintain firewall rules and IP whitelisting for partners accessing the API.
• Troubleshoot Layer 2 issues.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with SHIFT FINANCIAL SERVICES LTD. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with SHIFT FINANCIAL SERVICES LTD may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with SHIFT FINANCIAL SERVICES LTD's Candidate Privacy Notice