IT Operations Executive

Job Position: IT Operations Executive

Location: Surat | On-site

Experience: 2–5 Years

Qualification: Bachelor’s Degree/Diploma in IT, Computer Science or related field.

Shift Timings: Monday to Saturday | 11:30 AM – 9:30 PM

Role Overview:

We are looking for a technically skilled IT Operations Executive to manage daily IT operations, user administration, device management, technical support, and endpoint security.

Key Responsibilities:

• Manage Microsoft 365 administration, Intune, Entra ID & SharePoint Online.
• User account creation, permissions, licensing & access management.
• Device management for Windows, macOS & iOS.
• Troubleshoot hardware, software, network & Outlook-related issues.
• Handle employee onboarding/offboarding and IT asset management.
• Support data backup, migration, application deployment & system recovery.
• Monitor endpoint compliance and assist with basic cybersecurity.
• Maintain IT documentation, SOPs and asset records.
• Coordinate with vendors for IT hardware, software and technical support.

Required Skills:

• Strong knowledge of Microsoft 365 administration, Intune & Entra ID.
• Experience in endpoint/device management and IT support.
• Knowledge of RBAC, MDM, backup & data migration.
• Basic understanding of cybersecurity and networking.
• Good troubleshooting, communication and documentation skills.

Good to Have:

PowerShell | Microsoft Defender | Exchange Online | Apple Business Manager | Azure/AWS | ITIL

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft O365 administration: 2 years (Required)
• SharePoint Online: 2 years (Required)
• Microsoft Intune: 2 years (Required)
• Microsoft Entra ID: 2 years (Preferred)
• Software troubleshooting: 2 years (Required)

Language:

• English (Required)

Work Location: In person