IT Operations Intern

About This Opportunity

Join the UNIQLO Future Leaders Internship Programme and gain hands-on exposure to employee learning and development in a fast-paced retail environment. As a Learning & Development Intern, you will work closely with the Fast Retailing Management & Innovation Center (FRMIC) team to support training operations, employee development initiatives, and learning related projects. Through real business assignments, you will gain valuable experience in training coordination, stakeholder communication, data analysis, and workplace learning while supporting the development of UNIQLO employees.

What You Will Learn

By the end of the internship, you will:

• Understand end-to-end IT operations, asset management, and project management processes.
• Gain exposure to IT infrastructure, device lifecycle management, and technology deployment activities.
• Develop analytical, documentation, and reporting skills through real business projects.
• Learn how IT teams support business users, retail stores, and operational continuity.
• Build communication, stakeholder management, and problem-solving skills through cross-functional collaboration.

Key Responsibilities

• Support IT device deployment, refresh, and asset management activities across stores and business functions.
• Assist in IT asset tracking, stock-take exercises, and inventory management activities.
• Support the creation, maintenance, and improvement of IT knowledge articles, user guides, and operational documentation.
• Assist in data validation, reporting, and documentation activities related to IT projects and operational processes.
• Provide coordination and administrative support for IT projects, vendors, and business stakeholders.

Potential Projects

• Support technology deployment and device refresh initiatives across stores and support functions.
• Participate in IT operations and process improvement activities to enhance operational efficiency and user experience.
• Assist in documentation, reporting, and data analysis activities that support IT service management and business operations.

Who Should Apply

We are looking for students who:

• Are pursuing Bachelor's with minimum CGPA 3.20 in Information Technology, Information Systems, Computer Science, Software Engineering, or related disciplines, with an interest in IT operations and technology support.
• Have basic knowledge of Windows, macOS, iOS, and networking concepts.
• Possess strong analytical, problem-solving, and communication skills.
• Are comfortable using Microsoft Excel, PowerPoint, and Microsoft 365 applications.
• Are organized, detail-oriented, and able to manage multiple tasks effectively.
• Have a positive attitude, willingness to learn, and a strong sense of ownership and accountability.
• Available to commit to the internship from November 2026 to January 2027 (minimum 3 months) and able to work on-site at our office, Bandar Utama Petaling Jaya Selangor.

What You Will Gain

• Exposure to one of Malaysia’s leading retail organizations.
• Exposure to learning and development projects and employee development initiatives.
• Understanding how employee development contributes to business success and organizational growth.
• Store immersion experience.
• Networking opportunities with UNIQLO leaders.
• Development of professional and workplace skills.

Pay: RM1,500.00 per month

Work Location: In person