IT Operations Specialist (Network Operations)

• Configure, implement, maintain, and support network infrastructure, including routers, switches, wireless networks, firewalls, and internet connectivity solutions.
• Monitor network performance, availability, and capacity to ensure reliable business operations.
• Troubleshoot and resolve network incidents, connectivity issues, and performance bottlenecks in a timely manner.
• Manage relationships with Internet Service Providers (ISPs) and ensure adherence to service level agreements (SLAs).
• Implement network monitoring tools and proactive maintenance practices to minimize downtime.
• Ensure network security controls are in place to protect company systems and data from cyber threats.
• Conduct regular network security assessments, audits, and vulnerability reviews.
• Work closely with IT teams and business units to understand and support networking requirements.
• Coordinate with vendors and service providers regarding network installations, upgrades, and issue resolution.
• Develop and maintain network documentation, configurations, procedures, and infrastructure diagrams.
• Prepare reports on network performance, incidents, uptime, and improvement initiatives.
• Recommend enhancements to improve network reliability, scalability, performance, and security.
• Ensure compliance with company IT policies, security standards, and industry best practices.

Benefits:

• Company events
• Health insurance
• Life insurance
• On-site parking
• Promotion to permanent employee

Work Location: In person