M
Metro Professional Services
IT Partner Governance
Skills
Process ImprovementContract Management
3 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹1,000,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
7 August 2026
What they need
Roles and Responsibilities :
- Manage contracts with clients, ensuring timely delivery of IT services and solutions.
- Develop and maintain Service Level Agreements (SLAs) to ensure high levels of customer satisfaction.
- Collaborate with internal teams to identify opportunities for process improvements and implement changes as needed.
- Analyze client requirements and develop proposals for new business opportunities.
Job Requirements :
- 3-9 years' experience in contract management or a related field.
- Strong understanding of IT services, including software development life cycles, project management methodologies, and technical architecture.
- Proven track record in managing SLAs and meeting or exceeding service level targets.
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