IT Performance Manager, Global (m/f/d)

Your Responsibilities

• Improvement of the IT Performance Management Framework, Structure, and Setup for the Global IT Organization.

• Definition and Improvement of Performance Management Processes and tools to drive efficiency, automation and quality.

• Driving the implementation of a comprehensive Global IT performance management and manage the regular performance monitoring and reporting across the overall Global IT organization.

• Development and Implementation of KPIs and Metrics for IT Quality, IT Impact, and Business Operational Efficiency

• Collaboration with IT Functions and Stakeholders on KPI Definition, Data Requirements, and Data Sources

• Regular IT Performance Monitoring, Data Consolidation, and Stakeholder Reporting

• KPI Tracking Against Targets and SLAs, Performance Gap Analysis, and Action Plan Definition

• Root Cause Analysis, Corrective Actions, and Improvement Opportunities for IT and Business Performance

• Optimization Opportunities, Cost-Saving Potential, and Continuous Framework Evolution

• IT Annual Target Setting and Alignment with IT Strategy and Priorities

• IT Project Support for Performance Management Improvements and IT Optimization Initiatives

Your qualification

• 3+ years of business experience working in a larger IT corporate function (>100 people).

• Working experience in a multi-national, multi-regional IT organization preferred.

• Deep experience in IT organizational performance management, IT Operations Management and/or IT Project Portfolio Management, e.g. setting up IT targets and scorecards, regular performance reporting, improving performance measures and processes

• Deep understanding of business metric performance and target setting.

• Excellent interpersonal communication and stakeholder management skills.

• Excellent presentation, research and reporting skills.

• Proactive working style, anticipating challenges and proactively solving them.

• High proficiency in problem-solving and data analyzing techniques.

• Knowledge of processes and tools for IT performance management beneficial.

Your benefits

• Flexible working hours, remote work possible (up to 60%)

• 30 days of holidays per year

• Modern office and an inspiring working environment

• Employee restaurant with live cooking and healthy food (subsidized)

• Public transport ticket (100 % subsidized) or free parking space

• Company sport groups and an inhouse company gym

• Employee Assistance Program to support your health, mental and emotional well-being

• A comprehensive company pension scheme

• Company medical officer and vaccination offers

• Childcare through our ‘Buttje&Deern’ partner

• Company car, also for private use (for field staff only)

• Bike leasing

About Olympus At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

For more information, visit www.olympus-europa.com and

follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA .