IT Procurement Operations - Corporate IT

The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do.

Job Description:

• Execute and manage recurring IT procurement operations for internet, telephone, software subscriptions, and assigned IT services within the project scope.
• Coordinate end-to-end purchase requisition (PR) and purchase order (PO) workflows, including submission, approval tracking, PO issuance, and closure.
• Maintain the contract management system and operational trackers with accurate contract, purchase order, invoice, renewal, and cancellation details across project milestones.
• Monitor contract expiry dates, renewal timelines, quotation validity, notice periods, and service cancellation requirements to ensure compliance.
• Drive sourcing activities for new internet, telephone, and software requirements through Request for Quotation (RFQ) issuance, commercial evaluations, negotiation support, and award recommendations.
• Consolidate demand across sites, entities, and business units to support project budgeting, forecasting, vendor consolidation, and bulk tendering opportunities.
• Validate invoice readiness information - including PO availability, entity allocations, supporting documentation, and cost center accuracy to ensure seamless financial processing.
• Resolve vendor escalations and operational issues related to delayed quotations, service activations, billing discrepancies, and payment statuses in coordination with internal stakeholders.
• Analyze recurring spend patterns to identify opportunities for demand consolidation, cost optimization, commercial renegotiation, and process improvement within the project period.
• Deliver regular status reports on procurement progress, upcoming renewals, outstanding POs, invoice risks, vendor performance, and cost savings.

Requirements:

• Hold a minimum Bachelor's degree in Business Administration, Supply Chain, Accounting, Finance, Information Technology, or other quantitative-based majors.
• Possess 2 to 5 years of relevant experience in IT procurement operations, purchasing, vendor management, finance operations, or contract administration.
• Proven experience in managing recurring IT services, software subscriptions, telecommunications, and managed services contracts.
• Strong functional understanding of purchase requisitions, purchase orders, invoicing, sourcing governance, contract renewals, and payment processes.
• High proficiency in Microsoft Excel or Google Sheets for data reconciliation, spend analysis, and operational reporting, alongside experience using ERP or contract management systems.
• Strong analytical mindset with meticulous attention to detail regarding pricing, contract dates, entity allocations, and purchase order tracking.
• Proven ability to manage and drive procurement activities across multiple cross-functional stakeholders, including IT, Procurement, Finance, Legal, and external suppliers.
• Proactive and accountable problem-solving skills to independently follow through on billing discrepancies and operational escalations.
• Demonstrated capability to manage multiple recurring deliverables, deadlines, and vendor relationships concurrently in a fast-paced environment.
• Proficient in both written and spoken English and Bahasa Indonesia to support cross-functional and regional communication.