IT Project Coordinator

What is the role

The Project Coordinator supports project delivery by coordinating tasks, managing schedules, tracking progress, and communicating with stakeholders to ensure projects are delivered on time, within scope, and within budget, aligned with PMO standards across US-based operations.

The following include but may not be limited to the responsibilities of the Project Coordinator:

·        Schedule, prioritize, and coordinate work orders with vendors, onsite teams, and stakeholders

·        Allocate resources, resolve scheduling issues, and ensure work order readiness

·        Track, complete, document, and submit work orders for billing

·        Monitor performance against timelines, quality standards, SLAs, and KPIs

·        Communicate status updates and confirm completion with stakeholders

·        Ensure compliance with operational procedures and quality standards

·        Provide guidance to teams and perform other related duties as needed

Work Set-up / Work Schedule

·        Remote

·        Shifts start between 3:30 PM and 7:00 PM EST (unless the project requires different hours)

·        This is a 4x11 schedule (4 working days and 3 rest days)

Who we are looking for

Successful candidate must possess:

·        Must have 3 - 5 years of project coordination or operations support experience

·        Familiarity with project management methodologies and tools

·        Proficient in MS Office; strong documentation and workflow coordination skills

·        Strong organizational, time management, analytical, and problem‑solving skills

·        Excellent English communication skills (phone and email)

·        Detail‑oriented, quick learner, and able to manage multiple priorities

·        Flexible to work in US‑based hours and adapt to changing project needs

·        Team‑oriented with ability to support and guide others

What we offer

• Day 1 HMO + 1 free dependent

• Health and Wellness Reimbursement Benefits

• Sunlife Group Insurance

• Company Salary Loans

• Government contributions

• Assistance with government loan payments

• 13th month pay

• Night differential pay

• Holiday pay (for hours worked on holidays)

• Mandated Leaves

• Work equipment provided

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We believe that investing in our employees is the key to professional growth and setting the standard for excellence in our field. We are looking for new team members who showcase our core values of community, integrity, agility and commitment. If this resonates with you, there is an opportunity join New Era Technology’s growing team of highly skilled and industry-certified professionals.

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