IT Project Management Specialist II

We are seeking a high-impact Senior Project Manager to lead the delivery of modern, web-based digital solutions within our Digital Technology organization. This role is critical to orchestrating cross-functional, globally distributed teams and ensuring successful execution across multiple Agile teams within a Scaled Agile Framework (SAFe) environment.

You will drive delivery for initiatives spanning eCommerce, middleware integrations, ERP, CRM, and product data platforms, leveraging strong expertise in Atlassian Jira, Confluence, and Microsoft Project to enable transparency, collaboration, and structured delivery execution.

JOB DUTIES:

• Lead end-to-end program and project execution within a SAFe framework, coordinating multiple Agile teams across Program Increments (PIs)
• Drive planning and execution activities including PI Planning, sprint coordination, backlog alignment, and release management
• Help lead and facilitate Scrum of Scrums ceremonies to ensure effective cross-team coordination and alignment
  • Conduct regular pulse-checks to identify roadblocks
  • Proactively manage and resolve cross-team dependencies
  • Ensure smooth integration of deliverables across squads toward shared product goals
• Utilize Atlassian Jira for backlog tracking, sprint execution, reporting, and metrics visibility
• Leverage Confluence for documentation, knowledge sharing, and program transparency
• Utilize Microsoft Project for high-level planning, timeline management, and executive reporting where required
• Manage and align cross-functional teams including:
  • Shopify Web Developers
  • Shopify Custom App Developers
  • Middleware Engineers (Informatica, SAP CPI)
  • React Developers
  • Quality Assurance Teams
  • SAP ERP Developers
  • Salesforce (SFDC) Developers
  • Product Information Management (PIM) Data Stewards and Developers
• Ensure delivery of high-quality digital products that meet business objectives, timelines, and budgets
• Track and communicate progress, risks, dependencies, and milestones to stakeholders and leadership
• Prepare and deliver weekly status reports to senior and executive leadership, clearly articulating project health, key risks, mitigation plans, and dependencies
• Facilitate collaboration across geographically dispersed teams
• Identify and remove delivery impediments while continuously improving team performance
• Partner with Product Owners, Architects, and Business Stakeholders to translate strategy into execution
• Drive metrics-based reporting and dashboards using Jira and align with structured reporting outputs from Microsoft Project

YOU MUST HAVE:

• 4+ years of project/program management experience in IT or Digital Technology
• Strong hands-on experience with:
  • Atlassian Jira (advanced workflows, dashboards, reporting)
  • Confluence (documentation, collaboration, knowledge management)
  • Microsoft Project (planning, tracking, and executive-level reporting)
• Proven ability to manage and communicate project status across multiple tools and reporting structures
• Proven ability to communicate complex project status, risks, and mitigation strategies to executive stakeholders
• Demonstrated experience facilitating Scrum of Scrums or multi-team Agile coordination in a SAFe environment
• Hands-on experience working in a Scaled Agile Framework (SAFe) environment
• Proven experience managing multi-domain, cross-functional digital programs
• Experience working with globally distributed teams
• Strong understanding of modern web technologies and enterprise system integrations
• Excellent English Communication Skills

WE VALUE:

• Familiarity with middleware and integration platforms (Informatica, SAP CPI)
• Understanding of React or modern front-end frameworks
• Knowledge of QA processes, automation testing, and CI/CD pipelines
• Exceptional ability to influence and inform executive leadership
• Strong facilitation and coordination skills across multiple Agile teams and domains
• Ability to synthesize inputs from Jira and Microsoft Project into clear executive-level insights
• Ability to simplify complex technical topics into actionable business updates
• Ability to thrive in a fast-paced, matrixed environment
• Strong organizational and prioritization skills with a data-driven mindset
• Demonstrated ability to lead without authority across complex enterprise environments
• SAFe Agilist (SA), SAFe Program Consultant (SPC), or equivalent certification
• Certified Scrum Master (CSM), PMI-ACP, or PMP

WHAT’S IN IT FOR YOU? 

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

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