IT Project Manager & Deployment Lead

Job Responsibilities:

• Lead the Deployment Lifecycle: Work side-by-side with Development and DevOps teams to orchestrate smooth, reliable application deployments. Ensure release schedules align with business goals and quality standards.

• Drive AI & Automation Projects: Take complete ownership of our internal AI roadmap. Lead the delivery of innovative tools like IT Helpdesk Chatbots and ITSM automation systems.

• Manage End-to-End Delivery: Build and maintain clear, actionable project plans. Manage resources, timelines, budgets, and technical dependencies from kickoff to go-live.

• Bridge the Gap: Translate complex technical challenges into simple updates for business leaders. Run effective progress meetings, secure necessary approvals, and keep all stakeholders aligned.

• Guide Vendor Relations: Manage the technical vendor selection process from start to finish—including evaluation, scoring, scope definition, and contract negotiation.

Knowledge, Skills, and Competency:

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Management Information Systems, or a related technical field.

• Experience: 5+ years of experience as a Technical PM, Delivery Lead, or Release Manager, working directly with Software Engineering and DevOps teams.

• Technical Foundation: Strong understanding of modern software development life cycles (SDLC), DevOps practices, CI/CD pipelines, and application deployment strategies.

• AI/Automation Mindset: Proven interest or hands-on experience in delivering AI-driven solutions, workflow automation, or chatbot integrations.

• Agile Expertise: Highly experienced in Agile project management methodologies and tools.

• Communication: Good command of English (Speaking, Writing, Reading, Listening) with the ability to explain technical concepts simply and clearly.