IT Project Manager

Job Summary

The IT Project Manager is responsible for leading and delivering technology projects end-to-end, ensuring alignment with business objectives, IT governance, and regulatory requirements. This role requires strong project management capability, solid understanding of IT systems, and the ability to coordinate effectively with internal teams, vendors, and stakeholders to achieve successful project outcomes.

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Key Responsibilities

1. Project Planning & Management

· Lead and manage end-to-end project lifecycle from initiation, planning, execution, monitoring, to closure.

· Develop project plans, scope, schedules, milestones, work breakdown structure (WBS), resource planning, and budget estimations.

· Monitor project progress, manage risks and issues, and ensure timely escalation and mitigation.

· Support PMO in portfolio reporting, process improvement, and governance activities.

· Ensure changes (CR) are properly evaluated, approved, and documented.

· Maintain high standards of documentation including project charter, BRD, SRS, test plan, UAT results, and closure reports.

2. Stakeholder & Communication Management

· Coordinate with business users, IT teams, vendors, and external partners to ensure smooth project execution.

· Facilitate project meetings, steering committees, and workshops.

· Prepare regular project status reports for management and relevant stakeholders.

· Manage expectations and ensure alignment among all parties.

3. Vendor & Budget Management

· Manage end-to-end vendor engagement including RFP, TOR, evaluation, negotiation, contract review, and performance monitoring.

· Track and control project budget, invoices, and cost control against approved budgets.

4. Governance, Compliance & Quality

· Ensure all project activities comply with internal IT governance, security standards, audit requirements, and regulatory guidelines (e.g., Bank of Thailand).

· Ensure proper quality management, testing processes, and deliverables acceptance.

· Follow SDLC, Agile/Scrum, and PMO frameworks as required.

· Support audit, regulatory reviews, and compliance assessments related to responsible projects

5. Technical Coordination

· Work closely with technical teams (system engineers, developers, infrastructure, network, security, QA) to ensure solution feasibility and readiness.

· Understand high-level technical architecture, integration, data flow, and dependency impacts.

· Support troubleshooting and issue resolution during development, testing, and rollout.

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Qualifications

· Bachelor’s or Master’s Degree in Information Technology, Computer Engineering, Computer Science, Business Administration, or related fields.

· Strong understanding of project management methodologies: Agile/Scrum, SDLC.

· Good knowledge of IT concepts: SDLC, application development, API integration, databases, cloud services, infrastructure, cybersecurity, design thinking.

· Excellent presentation, communication, and stakeholder management skills.

· Strong analytical thinking, problem-solving, negotiation, and decision-making.

· Ability to work under pressure, multitask, and manage multiple concurrent projects.

· Good command of English (written and spoken).

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Experience

· Minimum 5–7 years of experience in IT project management or equivalent roles.

· Track record in delivering medium to large-scale IT projects.

· Experience coordinating with cross-functional teams and external vendors.

· Experience managing project budgets, procurement, vendor contracts, and resource planning.

· Experience using project management and collaboration tools such as: Jira, MS Project, Miro

· Experience in Banking, Financial Services, FinTech, or regulated industries is a strong advantage.

· Knowledge of IT governance, IT security, audit processes, outsourcing, and regulatory compliance is a plus.

· Certifications such as PMP, PMI-ACP (for Agile environments), PRINCE2, Scrum Master, or ITIL are advantageous.