IT Project Manager

FUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOB

The Project Manager is responsible for overseeing the whole project, including serving as the escalation point of contact during project life cycle. Responsible for the project timelines, scope and budget.

DUTIES & RESPONSIBILITIES

Operational Tasks

• Provides and monitors project timeline and secures customer acceptance.

• Proposes and monitors project budget based on initial scoping conducted.

• When needed, approves and proposes project change order; approves implementation plan and blueprint of the project.

• Secures the following documentation:

  • Training Document
  • Business Process Requirement Documentation
  • Configuration Document

• Works closely with the internal and external Project Stakeholder to ensure project is conducted within the budget and timeline committed.

• Conducts the following activity during the project life cycle:

  • Training
  • Business Review
  • Configuration
  • Data Migration
  • Onsite and offsite assistance

• Manages critical path of the project timeline and scope

• Creates, modifies and releases the ISO documentation

Managerial Tasks

• Coaches and mentors team members to ensure highest level of productivity
• Ensures that performance evaluation of team members is conducted efficiently and in a timely manner
• Works with team members in identifying competency gaps and collaborates with them in creating individual development plan

EDUCATIONAL BACKGROUND

• Must have a degree in any business-related courses or any computer-related course
• Preferably a Certified Project Management Professional

PREVIOUS WORK EXPERIENCE

• Must have at least three (3) years of experience in project management.

• Must have at least three (3) years of experience in implementation of IT products, services or solutions to clients.

• Must have experience in Agile Methodology

• Must have prior experience in such industries as BPO, Telecommunications, and Utilities among others