IT Project Manager

Responsibilities of the role:

• Support the deployment of methodologies and standards across development teams.
• Manage internal and external (customer-facing) reporting and communication related to IT project delivery.
• Lead project and program phases from design to release.
• Contribute to process design and review through internal and external workshops.
• Foster effective collaboration and strong relationships between Operations and IT.
• Own issue tracking activities, including analysis and proposal of resolution plans.
• Identify improvement areas and provide actionable insights to stakeholders.
• Contribute to project budgeting, cost control and effort estimation.
• Identify, assess and monitor project risks, ensuring timely mitigation plans.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field (preferred).
• Minimum of 4 years of experience in a similar role within logistics, supply chain (intra-logistics or 3PL), or consulting.
• Proven experience in the supply chain and logistics industry.
• Experience with IT solutions for logistics or warehouse operations is highly appreciated.
• Hands on WMS experience; knowledge of Blue Yonder is a strong plus.
• Proficiency with Microsoft Office Suite, knowledge of SQL and experience in programming is a strong plus.
• Solid understanding of Project Management principles, ideally combined with Agile practices.
• Knowledge of Atlassian Jira and Confluence is considered a plus.
• Fast learner and strong problem solver, able to work effectively in a complex matrix organization and in a culturally diverse international environment.
• Able to deliver well organized, clear, and thorough information tailored to the intended audience.
• Excellent negotiation skills, with the ability to engage effectively with internal and external stakeholders.
• Strong customer service mindset, providing timely and professional support to customers and vendors.
• Ability to prioritize workload, manage special tasks and concurrent projects, and allocate time and resources efficiently to meet deadlines.
• Fluent in English; native or fluent Italian required. Additional European languages (e.g., French) are an asset.

What We Offer

• Dynamic organization in which development and own input is key;
• Entrepreneurial, open and informal organizational culture;
• Working together with a friendly team to achieve a good result.

The expected pay range for this position is €45,000 – €52,000 gross annual salary.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.