IT Project Manager

IT Project Manager

Location: Glasgow, G32 9AT - Hybrid role with 3 days per week onsite

Hours: Full time permeant – 40 hours perweek

Salary: £45,760 per annum depending on experience

Would you like to make a real difference and deliver projects that will impact the lives of people with learning disabilities, autism and aged related needs?

Would you like to work in an environment where you can deliver real progress as part of an ICT Transformation Programme?

Do you enjoy rolling up your sleeves and getting involved in a wide range of software implementation, technical and business change projects?

Are you looking for a chance to be recognised for developing and delivering projects and governance as part of a drive to transform the working arrangements in a large and growing care provider, covering services in Scotland and England? If so….read on….”

About us

Real Life Options are a not-for-profit charity with a personal-centred support approach helping and assisting people to live a fulfilled life. Real Life Options are now looking to fill the role of IT Project Manager to deliver strategic IT Projects throughout the Real Life Options group, including its subsidiaries.

About the role

As ICT Support Engineer you will be responsible for providing effective 1st line support to customers of the ICT department, assist in resolution of technical issues and in providing system administration activities. You will also be involved in supporting the implementation of new ICT related projects and systems including initiatives to develop ICT skills within the organisation.

Providing effective project management services to customers of the IT department, ensuring effective communication and project governance. You will also be involved in scoping new projects and setting and controlling budgets, timescales and deliverables. You will be able to manage the implementation of SaaS and technical solutions, from a technical and change management perspective. Your first project will be the implementation of a Care Management System to all of our operations staff, across Scotland and England.

Main Duties and Responsibilities:

• Take ownership and management of agreed projects and initiatives
• Act as point of contact for all RLO Group employees for IT project related questions and escalations
• Provide effective scope documentation for projects including budgets, timescales and deliverables
• Provide effective governance of assigned projects, including stakeholder communications, risk management, user training and budget, timescale and deliverable controls.
• Work with external suppliers to provide effective IT services and support
• Work closely with Operations and Functional Teams to transition to, and provide an effective IT support service to agreed service level agreements
• Contribute to enhancement of employee IT skills
• Ensure that new solutions meet (or exceed) Information Security controls

Qualifications

• Relevant project management qualification such as Prince II or AgilePM, Scrum etc

Experience

• Experience of leading complex technical implementation and organisational change projects in a diverse and challenging environment.
• Experience of leading implementation projects for SaaS solutions

Skills and Knowledge

• Enjoy leading technical and change projects

• Enjoy learning new technologies and processes

• Ability to understand the demands of working in a diverse charity, supporting the needs of people with learning disabilities and autism

• Comfortable communicating with employees at all levels of the organisation

• Ability to record details accurately

• Ability to explain and document technical solutions clearly in plain English to end users

• A good all-round knowledge of Microsoft Office products

• Able to prioritise competing demands and work flexibly

• A common sense, flexible and pragmatic approach to problem solving and decision making.

Why Join Us?
✅ Up to 33 days holiday a year including bank holidays

✅ An contributory pension scheme – employer contribution 6%

✅ 3 x salary Life cover

✅ Health Cash Plan

✨ In addition to the above you also have access to the following great benefits:

✅£10,000 Life cover

**✅**A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)

**✅**A reward gateway with access to discounted goods and services

**✅**Cycle to Work Scheme

**✅**A financial wellbeing scheme

**✅**Refer a Friend Incentive Bonus (terms and conditions apply)

Apply today and start making a real impact!

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.